Whistle Guest Communication

Modified on: Fri, 26 Mar, 2021 at 8:28 AM

Applies to:          StayNTouch Cloud PMS             StayNTouch PMS Overlay

Whistle Guest Communication


Whistle has built an integration to our system using the StayNTouch Cloud PMS Connect APIs. The system makes calls to retrieve guest communication data to enable their system to allow guests and hotels to communicate in an interactive text system. There is a minimal set up on the SNT side for this. SNT needs to provide OAuth key data to the team and set up webhooks for the hotel.


Please set up the following generic webhooks in Settings > Chain > Webhooks to the endpoint provided by the Whistle team.

  • New Reservation
  • Edit Reservation
  • Cancel Reservation
  • Checked-Out
  • Check-In Available
  • Check-In Success/Room Ready Notification
  • Check-Out Available

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