How to Configure Room Upsells for StayNTouch Guest Kiosk

Modified on: Tue, 20 Jul, 2021 at 10:11 AM

Applies to:       StayNTouch Cloud PMS    StayNTouch PMS Overlay

How to Configure Room Upsells for StayNTouch Guest Kiosk


In a previous article, we discussed how to configure room upsells for StayNTouch Cloud PMS and StayNTouch Guest Mobility; however, to configure room upsells for StayNTouch Guest Kiosk, navigate to Settings > Station > Upsell Rooms



Because we have already set up upsell levels in the article linked above, the first thing we need to do here is turn ON the OFFER ROOM UPSELLS TO GUESTS toggle. This will activate room upsells for StayNTouch Guest Kiosk.



You can also indicate the display order of room upsells in the DISPLAY THE ROOM UPSELL OFFERS BY section. The display options include the following:

  • Lower price to higher price
  • Higher price to lower price
  • Randomly


To set a maximum number of room upsell offers, turn ON the toggle for ENFORCE MAXIMUM NUMBER OF ROOM UPSELL OFFERS.



Doing so will allow you to select a MAXIMUM NUMBER OF UPSELL OFFERS as well as OFFER MIX WHEN UPSELL FROM TIER 1 TO TIER 2 AND TIER 3. Simply select a percentage for Tier 2 and Tier 3 to indicate how much of each upsell type will display.


If you leave the toggle OFF, StayNTouch Cloud PMS will allow room upsells according to availability. Finally, you can select an upsell display style from MULTIPLE ROOM UPSELL OFFER DISPLAY STYLE. This is up to your preference.





As always, once you've configured all desired settings, don't forget to select SAVE CHANGES.



The above article explains how to configure room upsells for StayNTouch Guest Kiosk. For more information about configuring room upsells for StayNTouch Guest Kiosk, please see this video or contact Customer Support.

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