Functionality of the Add-On Forecast Report

The Add-On Forecast Report is a Forecast Report and not a Production Report. Stayntouch PMS does not have an Add-On Statistics Report that shows past production.

Furthermore, please note, in the report filters, the default RESERVATION STATUS is All Selected, which means the report will show reservations that are CANCELLED, NO SHOW, IN HOUSE, DUE OUT, etc. Please select the appropriate RESERVATION STATUS based on what you need. There is also a SORT BY filter below RESERVATION STATUS, which you can use to sort the report by Name or Room.

The Add-On Forecast Report also will not show add-ons that were manually posted as a charge directly on the bill.

When configuring add-ons in Settings > Rates > Add-Ons, please note, they should also be marked as Consume next day in order for a DUE OUT reservation status to be shown in the report.