Stayntouch PMS Routing of All Charges
The routing of charges can be done by selecting either individual charge codes or appropriate billing groups. Billing groups are groups of charge codes defined in the hotel's settings. For example, to route room and tax, you can either select all room and tax charge codes individually or create a billing group called RT (Room & Tax) and assign all the room and tax charge codes to that group. When setting the routing in any reservation, you can then select RT, which will internally route room and tax charge codes.
Billing groups are defined by the hotel users based on the requirements of that hotel. There is no limit to what or how many groups that can be created. Some commonly used billing groups are:
- Room & Tax
- Room & Laundry
- Food & Beverage
- Room & Telephone
- All Charge
However, it is important to keep in mind that the name of the billing groups are just names. The system will not route based on the names. It will route based on the actual charge codes assigned to that group. You can have a billing group called ABCD, and if you assign room and tax to that group, then routing ABCD will actually route room and tax charge codes.
Similarly, having a billing group called "All Charges" will not route all charges until and unless all charge codes defined in the system are assigned to this group. Therefore, if you want to create a billing group called "All Charges," and you want all the charge codes to be routed when this group is used, then make sure all the charge codes are assigned to this group.
You can define your billing groups from Settings > Financials > Billing Groups.
