Zest Station: Manage Languages and Update Screen Titles & Text

Modified on: Mon, 11 May, 2020 at 10:21 AM

Applies to:       Rover PMS    Rover Overlay


Zest Station: Manage Languages and Update Screen Titles & Text

The following settings should be (1) configured from a back office computer and (2) from the Chrome or Safari Browser (not Internet Explorer, Mozilla, etc.). 


Topics Include:



MULTIPLE LANGUAGES: OVERVIEW

  • Zest Station supports multiple languages. 
  • To enable this multi-language functionality, a specific .JSON language file need to be uploaded in Rover (this can be performed by a StayNTouch Installer, as well). 
  • Different languages will appear for selection at the bottom of the Zest Station "home" screen (see below). 
  • Guests can choose a different language before proceeding with check-in, check-out, or key creation. 



Above: An example of selecting French for the Zest Station language.




Required: Assign Zest Station User Role 

  • In order to access the Station section in Rover Settings, the correct "user role" needs to been assigned to the user.
  • This user role is located under Settings > Hotel & Staff > User Setup.
  • Drag and drop the Zest Station user role to assign/unassign accordingly.  



  • Stay logged in to Rover.

  • Navigate to Settings > Hotel & Staff > Permissions.

  • Drag and drop the Settings - Station permission so it appears in the Assigned Roles column (see below).  

  • Without this setting you won’t be able to configure the additional Zest Station settings in Rover.

  • Click SAVE CHANGES at the bottom of the page.





LANGUAGE FILE IMPORT

 

Step 1. Access Zest Station

  • Log in to Rover and select Settings > Station > Languages.


 

Step 2. Attach JSON Files

  • In this next step, you will need to upload the .JSON language files. 
  • Navigate to Settings > Station > Languages.
  • Click the desired language.



  • Click the ATTACH FILE button to upload the various language files you will use with Zest Station.
    • Language files are saved as .JSON files. 
    • Each language has a unique .JSON file.
    • A StayNTouch Installer/Customer Support can provide these files.



Step 3. Enable Language Settings


If you know you’d like to use multiple languages, follow the instructions below: 

  • Toggle ON MULTI-LANGUAGE SUPPORT from Settings > Station > General > Language Support.



  • Navigate to Settings > Station > Languages, select a language, and toggle ON DEFAULT LANGUAGE to make it your default language.



  • The default language will automatically display in Zest Station.
  • Toggle ON the various languages you’d like to use with Zest Station. 



  • You may toggle ON as you'd like—as long as you have a .JSON file uploaded, as well. 
  • You’ll be able to edit the text later.

 


 

EDIT ZEST STATION TEXT 

  • As a reminder, text edits should be configured from a back office computer (don’t try to configure this in your hotel lobby). 
  • Also, Rover works best in the Chrome or Safari Browser (do not use Internet Explorer, Mozilla, etc.). 
  • Note: Make sure your user role/permissions are setup to allow Zest Station access (as indicated above in the Required: Assign Zest Station User Role section). 

 

HOTKEY METHOD 

  • There are two main methods for editing text in Zest Station. 
  • This document outlines the recommended method—referred to as the "hotkey" method.

 

Step 1. Zest Station Hotkeys

  • Log in to Zest Station from a desktop or laptop. 
  • If you’ve been assigned Zest Station access, you’ll immediately be taken to Zest Station after you log in to Rover: https://pms.stayntouch.com/login
  • The following hotkey combination will allow you to edit text directly on the screen: Alt + e
  • Double click on the text to begin making changes. 
  • Press Alt + e again to exit text editor mode when you’re done changing text. 


 

  • In addition to the text edit hotkey (Alt + e), we recommend using the following:

    • Atl + d

      • Demo Mode: While performing text edits, enable demo mode to click through different screens that might be missed during a traditional check-in. 

    • Alt + c

      • No Check-In: Use Alt + c to go through the check-in flow without actually checking in the reservation (the reservation will stay due-in/arrival). 

    • Alt + j

      • Toggle Screen-Jumping: Retrieve a running list of MOST of the screens that appear in Zest Station. Jump right to the screen you’d like to edit (see below). 



MORE HOT KEY COMBINATIONS


Alt + t (Reveal Hidden Tags)

  • Sometimes it's not clear where you can add text in Zest Station. Alt + t will reveal all the places on the page where you can add text. 

Alt + i (Diagnostics)

  • This reveals diagnostic information. This is a good way to see the timers and workstation information, and it includes the encoder information (encoder ID + encoder description), even which encoder is attached to a workstation. 
Alt + d (Demo Mode)
  • This allows a reservation to check-in, but it will bypass the credit card swipe and key encoding steps. 
Alt + c (No Check-In)
  • This will allow a user to re-use the same reservation and can be used in conjunction with demo mode, but this is also useful if testing card swiping and key encoding 
Alt + j (Screen-Jumping)
  • Toggle ON Screen-Jumping; similar to having bookmarks with a PDF doc. 
Alt + e (Editor Mode)
  • Enabling this will pause timers so the user doesn't get redirected in the middle of an edit. Click and hold on button labels to edit buttons; otherwise, just double-click a text label to edit while this mode is enabled. (Changes will be persisted immediately, but to reflect changes on other stations, refresh each station after completing all necessary text changes.)




ADD-ON DESCRIPTIONS: DISPLAY IN ANOTHER LANGUAGE 

  • When translations are configured, guests will see translated text for the add-on pop-up. 
  • Translated sections include the add-ons:

1. Name

2. Description

3. “Suffix”




ENABLE TRANSLATED TEXT: ADD-ONS 


Step 1. Verify Multiple Languages are Enabled

  • While logged in to Rover, navigate to Settings > Hotel & Staff > Languages

  • Toggle ON the various languages you’d like to use with Zest Station. 
  • Then toggle ON each individual language you want to use. 



Step 2. Translate Add-On Name & Description 

  • Under Settings > Rates > Add-Ons, select a specific add-on. 

  • You can select an ADD-ON LANGUAGE here. 

  • Select a language; this will translate the name, description, and suffix of the add-on.

  • You will need to repeat this step for each add-on that needs to be translated. 



Step 3. Translate Amount Type/Post Type 

  • Under Settings > Promos & Upsells > Upsell Add-Ons, there is a language field in the upper right hand corner of the page. 

  • Select a language; this will translate the amount type/post type fields.

  • You will need to repeat this step for each add-on that needs to be translated. 




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