Add a comment section to the 'pick up' status

Hi Team, 

We at Zoku would like to request an option to leave a comment on the 'pick up' status of rooms. This way we can monitor why the room is on pick up, is it for a hotel tour, a maintenance issue, a training etc. 

Does this feature already exist? If yes, can we activate it for our property?

Thank you! 



1 Comment

SNT Team

Hi Djamé,


This feature does not currently exist for pick up room status. However, most hotels use the Out of Service functionality for the use cases you mentioned which does allow you to put a comment but do not remove the room from inventory for selling for that night. Might that work better for you? Here are some resources on OOO / OOS functionalities:


A Guide to OOO/OOS Rooms

How to Update Room Status to Out of Order/Out of Service


Let us know if this helps resolve your issue or if you would like us to keep this feature request open for pick up room status?


Best,


Julia

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