Stayntouch PMS Dashboard

This article introduces the Dashboard and its different features in Stayntouch PMS.

GUESTS

Quick Links by Reservation Status: The Stayntouch PMS Dashboard displays quick links with reservation counts for Arrivals, Mobile Check In, Queued, Stayovers, Departures, Late Check Outs, and VIPs. Selecting a quick link will display a list of reservations for that status.

OCCUPANCY

Occupancy Statistics: Stayntouch PMS automatically generates an overview of your property’s occupancy percentages for the current date, the two next days, the average for the entire month, and year as a whole.

Note: The monthly figures are Month to Date (MTD) (not full month), meaning these are actual numbers, not forecast numbers. Today, Today + 1 Day, Today + 2 Days, Month to Date (MTD), and Year to Date (YTD) (calendar year) on the Manager Dashboard are calculated as described below.

Today Calculation: rooms sold** / room inventory*

*room inventory = physical rooms to sell - out of order rooms

**rooms sold = non group rooms (individual guest booking rooms) + group rooms (definite group rooms + definite allotment rooms)

Today + 1 Day Calculation: Same as Today Calculation for that date

Today + 2 Days Calculation: Same as Today Calculation for that date

MTD Calculation: date_range = MAX(month_start_date, pms_start_date) to current date

Hourly: Total reservation in the date range / (total_rooms * total_days in the date range)
Nightly: Total occupied rooms in the date range / (total_rooms * total_days in the date range)

YTD Calculation: date_range = MAX(year_start_date, pms_start_date) to current date

Hourly: Total reservation in the date range / (total_rooms * total_days in the date range)
Nightly: Total occupied rooms in the date range / (total_rooms * total_days in the date range)

To summarize, the MTD column tracks from the start of the month to the present day and resets every month. The YTD column (which displays as the current year) continues to add up over the year and will only reset on January 1 of the next year. It is what is achieved (history), not a forecast.

ROOMS

Quick Links by Room Status: Along the bottom of the screen there are quick links buttons that will allow you or another hotel administrator to access rooms by their housekeeping status.

STATISTICS

Other Statistics: Along the bottom of the Dashboard page, you may select the Statistics button to access your property's Average Daily Rate, Upsell Revenue, and Rate of the Day. This information will atomically update on a day-to-day basis.