Deactivate a User

A designated hotel administrator can deactivate a specific user from the User Setup page (Settings > Hotel & Staff > User Setup). Deactivating a user will prevent the user from logging in or making changes in Stayntouch PMS. When a user is deactivated, Stayntouch PMS will still maintain an accurate record all of the user's previous actions in the Activity Log.

Note: This is the recommended setting for managing former employees or users that should not have access to Stayntouch PMS any longer.

Step 1. Locate the User Setup Page

To begin managing your hotel's users, log into Stayntouch PMS and navigate to Settings > Hotel & Staff > User Setup.

Step 2. Find the Employee

Stayntouch PMS lists all of your property's current users in alphabetical order. You may locate a user by:

Entering the user's name or email in the search bar.
Scrolling/paging through the list of users.

You can manage the number of users that display on the page by selecting the Show entries dropdown menu.

Step 3. Adjust the Active Toggle

Turn ON or OFF the ACTIVE toggle to activate or deactivate the user.

If you want to re-activate a user's account, turn ON the ACTIVE toggle so it is right-facing right and green.

IMPORTANT NOTE

When editing a user, we recommend NEVER using the DELETE USER button, as you will be unable to use that email for a user again.