Applies to:          Stayntouch PMS          

TrustYou CDP

TrustYou is an AI-powered customer data platform that imports reservations and guest data.

• Pull reservations and guest information.

This integration is supported globally.

WEBHOOK USAGE

• Create Reservation
• Edit Reservation
• Reinstate Reservation
• Cancel Reservation
• No Show Reservation
• Card Replace
• Anonymize Guest
• Create Guest
• Edit Guest,
• Check-In Completed
• Reverse Check-In
• Checked-Out
• Reverse Check-Out
• Room Move
• Reservation Revenue Update

API USAGE

• GET/hotels/
• GET/hotels/{id}
• GET/rooms
• GET/hotels/{id}/room_types
• GET/reservations/ – Once per day per hotel for sync, fetching incremental date_filter=updated
• GET/reservations/{id}/
• GET/guests/
• GET/guests/{id}/
• GET/reservations/{id}/revenue

GENERATING OAUTH KEYS

• Stayntouch Implementations will generate API OAuth keys to TrustYou CDP.
  • client_id
  • client_secret
  • hotel_id
  • API endpoints