Stayntouch PMS GMS Overview
GMS (Global Message Services) delivers an omni-channel messaging platform that enables brands to engage customers through SMS and popular messaging apps. Together with GMS Group, which provides specialized loyalty and CRM solutions for the hospitality and F&B sectors, the offering supports personalized marketing, advanced audience segmentation, and secure, compliant data management.
To activate this integration for your property, please contact Customer Support.
Communication | 2-way |
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Feature/Function |
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Upload Reservation (PMS to CRM) | YES |
Upload Stay Info | YES |
Upload Inventory | NO |
Upload Availability | NO |
Upload Rates | NO |
Upload Group Block (PMS to CRS) | NO |
Update Guest Profile (CRS to PMS) | YES |
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Can Sync Individual Message Types vs. Bulk | |
Message Type Sync: Reservation | YES |
Message Type Sync: Stay | YES |