Applies to:          Stayntouch PMS          

HolidayHero

HolidayHero is an AI-powered guest experience platform that pulls reservation data and uses it for guest communication purposes.

• Pulls reservation and guest data.

Currently, the integration supports only fetching data. Phase 2 will include upselling, pre-check-in, and check-in.

The integration can be used globally.

To activate this integration for your property, please contact Customer Support.

WEBHOOK USAGE

• Webhook production endpoint: https://integrations.holidayhero.com/stay-n-touch/external/webhook
• Create Reservation
• Edit Reservation
• Reinstate Reservation
• Cancel Reservation
• No Show Reservation
• Card Replace
• Room Assignment Success
• Room Move

API USAGE

• GET/Hotels/
• GET/Hotels/{id}/
• GET/room_types/
• GET/room_types/{id}
• GET/reservations/ – Synchronization once per night.
• GET/reservations/{id}
• GET/reservations/{id}/external_references

GENERATING OAUTH KEYS

• Stayntouch Implementations will generate API OAuth keys to either the hotel or HolidayHero.
  • client_id
  • client_secret
  • hotel_id
  • API endpoints