Unlinked Credit Cards

Modified on: Fri, 21 Nov, 2025 at 8:28 AM

Applies to:          Stayntouch PMS          

Unlinked Credit Cards


When adding an offline credit card, tokenized card, or debit card to a reservation’s stay card, some cards may not support recurring or future transactions. To make this clear for PMS users, any card that cannot be used for new or recurring payments will be marked as UNLINKED.





A credit card will be marked as UNLINKED when:

  • The card type does not support recurring transactions, or
  • The system is unable to receive a valid token for future charges.


What this means for you:

  • UNLINKED credit cards cannot be selected for new or recurring payments.
  • The credit card will still appear on the stay card for reference or for capturing an existing authorization, if applicable.
  • Cards that can be used for recurring transactions will remain active and clickable.

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