Hub OS

Modified on: Mon, 10 Nov, 2025 at 9:28 AM

Applies to:          Stayntouch PMS          

Hub OS


Hub OS is a platform that manages housekeeping operations. The workflow is based on webhook and callbacks APIs requests. The integration can be used globally.

  • Pull reservation and guest information
  • Pull/push room status
  • Pull room service status
  • Push minibar charges


Onboarding: Pull in-house and due-in reservations.


WEBHOOK USAGE

  • Create Reservation
  • Edit Reservation
  • Cancel Reservation
  • Reinstate Reservation
  • No Show Reservation
  • Check-In Completed
  • Reverse Check-In
  • Room Move
  • Checked-Out
  • Reverse Check-Out
  • Room Assignment Success
  • Room Status
  • Room Service Status


API USAGE

  • GET/Hotels/{id}/charge_codes
  • GET/Hotels/{id}/rooms
  • GET/reservations (with parameter checked_in=true; date_filter=arrival)
  • GET/reservations (with parameters date_filter=arrival and date)
  • GET/reservations/{id}/
  • GET/rooms/{id}/
  • POST/reservations/{id}/transactions
  • POST/rooms/{id}/change_house_keeping_status
  • GET/rooms/{id}/service_status


GENERATING OAUTH KEYS

  • Stayntouch Implementations/CSM will generate API OAuth keys to either the hotel or the partner’s technical contact.
    • client_id
    • client_secret
    • hotel_id
    • API Endpoints

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