[IN PILOT] Lightspeed: G & R Powered By beeSQL

Lightspeed POS is a comprehensive Point of Sale and restaurant management platform. Powered by beeSQL technology, this integration supports various products independently, providing flexible deployment options for hospitality venues. The system enables seamless transaction posting between Lightspeed POS terminals and Stayntouch PMS.

Supported Products

R-Series: The iPad-based restaurant POS (formerly “Upserve POS” in the US).
G-Series: The POS and management system tailored for golf courses.

WORKFLOWS

Configuration

Charge Code Mapping is required in Lightspeed
GET /hotels/{id}/charge_codes

Guest Room Charge Posting

Look-Up by First and Last Name + Room Number
- GET /reservations/checked_in (filtered by last name and/or room number)
- POST /reservations/{id}/transactions
- restrict_post is supported

House/Group Account Posting

Look-Up by Account Number or Name, starting with a * prefix
- GET /posting_accounts (filtered by name or account number)
- POST /posting_accounts/{id}/transactions

Non-Residential Posting

Configurable to import non-residential (Passer-By) charges at certain intervals (e.g., every hour). Real-time postings are not supported.
Mapping of dedicated POS settlement posting accounts is easily done in Lightspeed; the mapping can be changed as often as desired.
- GET /hotels/{id}/charge_codes
- GET /hotels.{id}/payment_types

SUPPORTED FUNCTIONALITIES

Guest Room Postings

Individual guest bill postings to checked-in reservations
Room number and guest name lookup
Split checks across multiple guests, house accounts, and partial POS payments

House/Group Account Postings

Group folio postings by account name/code, using the * prefix

Non-Residential Postings

Walk-in customer transactions with payment settlement
Revenue and payment posting as positive integers
Multiple payment method support
Configurable posting frequency

Additional Features

Discounts – Mapped discount codes with full revenue + negative discount amount
Void Transactions – Same business date full voids (no partial voids)
Restrict Post – Prevention of unauthorized postings (Guest Reservations only)

TAXES

Taxes are generally posted to Stayntouch PMS by Lightspeed; however, they can be configured to not send taxes.

In the PMS, dedicated POS charge codes MUST be configured without taxes if taxes are to be posted by Lightspeed.

PROCESS FOR OBTAINING & CONFIGURING API CREDENTIALS

Below is the process for obtaining and configuring API credentials with Stayntouch:

Getting Started

With written approval from the property, please contact onboarding@stayntouch.com to request API credentials. The onboarding team will provide you with API keys, API endpoints, and hotel IDs.

Important Note

Credentials are issued at the chain level. A single token will grant access to all hotels within that chain, including any future properties added to it.

API & Authentication Production Endpoints

US1: https://api.us1.stayntouch.com | Auth: https://auth.us.stayntouch.com/oauth/token
EU1: https://api.eu1.stayntouch.com | Auth: https://auth.eu.stayntouch.com/oauth/token
US2: https://api.us2.stayntouch.com | Auth: https://auth.stayntouch.com/oauth/token

The onboarding team will confirm which endpoints apply to your integration.