Force Adjustment Reasons

Modified on: Fri, 29 Aug, 2025 at 2:40 PM

Applies to:          Stayntouch PMS          

Force Adjustment Reasons


From the stay card and then BILL & CHARGES, click the ADD CHARGE button.


In the guest bill section, click on the "Add Charge" button.


Select an item from the list.


Select an item from the list.


In the quantity section, click the number 1.


In the quantity section, click the number "1".


Click the +/- button to adjust the charge to a negative value.


Click the "+/-" button to adjust the charge to a negative value.


Select the ADJUSTMENT REASON from the dropdown menu.


Select the "Adjustment Reason" from the dropdown menu.


In the form, enter the charge reference in the REFERENCE & DESCRIPTION field. This is not mandatory.


In the form, enter the charge reference in the "REFERENCE & DESCRIPTION" field. This is not mandatory.


To set up pre-defined adjustment reasons, navigate to Settings > Financials > Force Adjustment Reasons > ADD REASON.


To setup pre-defined adjustment reasons go to the menu.


In the sidebar, click on "Settings."


In the expanded menu, click on "Settings" again.


In the navigation bar, click on "FINANCIALS."


In the Financials section, click on "Force Adjustment Reasons."


In the Force Adjustment Reasons page, click on "ADD REASON."


Type a reason in the Enter Reason field.


In the form, type a reason in the "Enter Reason" field.


Click the ADD REASON button.


Click the "ADD REASON" button in the form.


Click SAVE CHANGES to save the new adjustment reason.


Click the "SAVE CHANGES" button to save the new adjustment reason.

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