
Configure Housekeeping Settings
To configure your property's housekeeping settings, navigate to Settings > Rooms > Housekeeping.
Stayntouch PMS uses Dirty and Clean as default room statuses. You can also enable USE INSPECTED ROOM STATUS, which can be used if a manager checks the rooms after they have been cleaned.
To ensure guests can only check in to rooms that have an inspected room status, you can select the Check in to inspected room only checkbox.
You can also enable the USE PICK-UP ROOM STATUS toggle for instances where you are unsure of the current status of the room.
The USE DO NOT DISTURB STATUS toggle can be used by housekeeping to indicate an occupied room does not want service.
Rooms will be auto-assigned from highest to lowest room number if the ROOM ASSIGNMENT HIGHEST TO LOWEST toggle is enabled. This will be done the other way around instead if the toggle is left OFF.
The ROOM READY NOTIFICATION toggle concerns Stayntouch Guest Mobility. If a guest has pre-checked in, and this toggle is enabled, the system will notify guests when their room is ready.
The ROOM READY AUTO CHECK-IN toggle also concerns Stayntouch Guest Mobility. If this toggle is enabled, when a guest's room is ready, the guest will be automatically checked into their room.
If you select the Enable room status update at check-out checkbox, Stayntouch PMS will allow you to update the room's status to Dirty or Clean when a guest is checked out, instead of it automatically changing to Dirty.
If a room has already been cleaned by housekeeping when the guest checks out at the Front Desk, users can toggle between SET DIRTY, the default, and KEEP CLEAN when the Show Clean/Inspected status at check-out checkbox is selected.
Under the AUTO ASSIGN section, selecting By Employees will auto-assign rooms to housekeepers by employees.
Selecting By Section and Time will auto-assign rooms to housekeeping by section and time.
Click the SAVE CHANGES button to apply your housekeeping settings.