Configure Housekeeping Settings

Modified on: Wed, 27 Aug, 2025 at 12:52 PM

Applies to:          Stayntouch PMS          

Configure Housekeeping Settings


To configure your property's housekeeping settings, navigate to Settings > Rooms > Housekeeping.


In settings, click on "Rooms."


In the Rooms section, select "Housekeeping."


Stayntouch PMS uses Dirty and Clean as default room statuses. You can also enable USE INSPECTED ROOM STATUS, which can be used if a manager checks the rooms after they have been cleaned.


Stayntouch uses dirty and clean as default room statuses. It is also possible to enable "Use Inspected Room Status", this can be used if a manager checks the rooms after they have been cleaned.


To ensure guests can only check in to rooms that have an inspected room status, you can select the Check in to inspected room only checkbox.


Check the option "Check in to inspected room only" to ensure guests can only check in to rooms that have an inspected room status.


You can also enable the USE PICK-UP ROOM STATUS toggle for instances where you are unsure of the current status of the room.


Toggle on "Use Pick-up Room Status." This can be used if you are unsure of the current status of the room.


The USE DO NOT DISTURB STATUS toggle can be used by housekeeping to indicate an occupied room does not want service.


The "Use Do Not Disturb Status" toggle can be used by housekeeping to indicate an occupied room does not want service.


Rooms will be auto-assigned from highest to lowest room number if the ROOM ASSIGNMENT HIGHEST TO LOWEST toggle is enabled. This will be done the other way around instead if the toggle is left OFF.


Rooms are currently auto assigned from highest to lowest room number, by toggling on "Room Assignment Highest to Lowest" this will be done the other way around instead.


The ROOM READY NOTIFICATION toggle concerns Stayntouch Guest Mobility. If a guest has pre-checked in, and this toggle is enabled, the system will notify guests when their room is ready.


"Room Ready Notification" has to do with guest mobility. If a guest has pre-checked in this will notify guests when their room is ready.


The ROOM READY AUTO CHECK-IN toggle also concerns Stayntouch Guest Mobility. If this toggle is enabled, when a guest's room is ready, the guest will be automatically checked into their room.


"Room Ready Auto Check-In" also has to do with guest mobility. When a guest's room is ready, the guest will be automatically checked into their room.


If you select the Enable room status update at check-out checkbox, Stayntouch PMS will allow you to update the room's status to Dirty or Clean when a guest is checked out, instead of it automatically changing to Dirty.


By "Enabling room status update at checkout" the system will allow you to update the room's status to dirty or clean when a guest is checked out, instead of it automatically changing to dirty.


If a room has already been cleaned by housekeeping when the guest checks out at the Front Desk, users can toggle between SET DIRTY, the default, and KEEP CLEAN when the Show Clean/Inspected status at check-out checkbox is selected.


If a room has already been cleaned by housekeeping when the guest checks out at the Front Desk, users can toggle between SET DIRTY, the default, and KEEP CLEAN when this toggle is enabled.


Under the AUTO ASSIGN section, selecting By Employees will auto-assign rooms to housekeepers by employees.


"By Employees" will auto assign rooms to housekeepers by employees.


Selecting By Section and Time will auto-assign rooms to housekeeping by section and time.


"By Section and Time" will auto assign rooms to housekeeping by section and time.


Click the SAVE CHANGES button to apply your housekeeping settings.


Click the "Save Changes" button to apply your housekeeping settings.

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