Adding & Activating Users

Modified on: Wed, 27 Aug, 2025 at 10:01 AM

Applies to:          Stayntouch PMS          

Adding & Activating Users


Navigate to Settings > Hotel & Staff > User Setup.


In the Hotel & Staff section, click on "User Setup."


Click the green + ADD NEW button.


Click on  the green link "Add New."



Complete the mandatory fields marked with a red asterisk.


Complete the mandatory fields marked with a red Asterix.


Enter the email address in the EMAIL field. We recommend the email address be a valid email address to allow the user to activate and reset the password themselves. You can enter a "dummy" email address; however, Hotel Admin users will need to activate accounts and reset passwords for these users.


Enter the email address again in the RE-TYPE EMAIL field.


Enter the email address again in the "Re-type Email" field in the form.


Enter a password in the PASSWORD field. The password needs to be 8 characters with at least one special character.


Enter a password in the "Password" field in the form. The password needs to be 8 characters of which at least 1 figure.


Enter the job title in the JOB TITLE field.


Enter the job title in the "Job Title" field in the form.


Select the working shift from the WORKING SHIFT dropdown.


Select the working shift from the "Working Shift" dropdown in the form.


In the form, the ORGANIZATION MANAGED toggle is only used by organizations using an enterprise resource tool to manage users across their organization.


In the form, toggle the "Organization Managed" is only used by organizations using an enterprise resource tool to manage users across their organization.


In the User roles section, select the appropriate user role from the list of NOT ASSIGNED ROLES.


In the form, select "Front Office Staff" from the list of not assigned roles.


Click the arrow button to assign, for example, the Front Office Staff role to the user.


Click the arrow button to assign for example the "Front Office Staff" role to the user.


Then, select a DEFAULT DASHBOARD.


Select  a Default Dashboard.


Click SAVE CHANGES to save the new user settings.


Click "SAVE CHANGES" to save the new user settings.


From the user list, click Include inactive users checkbox to display all inactive users.


In the user list, check the box for "Include inactive users" to display them.


To activate a user, turn ON the ACTIVE toggle. You only should do this if it is not a real email address and you will manually inform the user about the username and password to use.


In the user list, toggle the switch to activate a user. You only should do this if it is not a real email address and you will manually inform the user about the user and password to use.


In the user management section, click the checkbox labeled "Include inactive users" to display inactive users.

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