Stayntouch PMS Departments
Click on the menu icon in the navigation bar.
Navigate to Settings > Hotel & Staff > Departments.
Click on the green + ADD NEW button to add a department.
Type in the name of the desired department in the free form text line.
Click SAVE CHANGES to save the new department.
You will see it has been saved. If desired, click + ADD NEW again to add another department and repeat the process.
You can add as many departments as you desire, but most hotels choose to keep it fairly simple. These are used for two main purposes. The first is to categorize users. The second is to categorize and assign actions that are to-do items on reservations. For that reason, it is common to primarily focus on the operational departments and lump back office departments like Accounting and IT into one Management type of department.
When creating a new user, you will have the option to assign and categorize them to a department.
Actions are to-do reminders for reservations.
An example action would be a reminder for Housekeeping to place a crib in the room.
When creating actions, users will assign them to a department, and users can review actions filtered by department. Leaving off or lumping together extraneous departments that are not regularly checking the actions in the PMS keeps the list simple and will help avoid errors.
To delete a department you don't want on the list, click the red X button to the right of it.
A successful deletion is indicated by the green "Department deleted!" notification in the top right corner of the screen.
