Applies to:          Stayntouch PMS          

Web Check-In Conversion Report

OVERVIEW

The Web Check-In Conversion Report tracks conversion for web check-ins via Zest App, web check-in, and web pre-check-in.

REPORT FILTERS

REPORT OUTPUT

The Web Check-In Conversion Report can be printed, and it will appear in the Reports Inbox as pictured in the section below. You will see the following fields on the report:

• EMAILS SENT: Number of web check-in emails sent during the date range selected
• UPSELL CONVERSION: Percentage of emails sent that accepted the upsell room type offer
• REVENUE: Total revenue earned from upsell room type for the date range selected
• CONVERSION: Percentage of emails sent that decided to perform web check-in
• TOTAL WEB CHECK-INS: Total number of web check-ins for the date range selected
• GUESTS SENT EMAIL: Total number of guests sent web check-in email for the date range selected
• UPSELL LEVEL 1 TO LEVEL 2:
  1. CONV.: Percentage of reservations that converted to upsell from level 1 to level 2
  2. CNT.: Number of upsells from level 1 to level 2
  3. REV.: Revenue for upsells from level 1 to level 2
• UPSELL LEVEL 1 TO LEVEL 3:
  1. CONV.: CONV.: Percentage of reservations that converted to upsell from level 1 to level 3
  2. CNT.: Number of upsells from level 1 to level 3
  3. REV.: Revenue for upsells from level 1 to level 3
• UPSELL LEVEL 2 TO LEVEL 3:
  1. CONV.:CONV.: Percentage of reservations that converted to upsell from level 2 to level 3
  2. CNT.: Number of upsells from level 2 to level 3
  3. REV.: Revenue for upsells from level 2 to level 3
• ALL UPSELLS:
  1. CONV.: Percentage of reservations that converted to upsell room type
  2. CNT.: Number of total upsells
  3. REV.: Revenue for all upsells
• WEB CHECK-INS:
  1. TOTAL: Total number of web check-ins
  2. CONV.: (% of reservations who converted for web check in)

REPORTS INBOX

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