Upsell Report

OVERVIEW

The Upsell Report provides a list of reservations that were upsold by different upsell levels.

REPORT FILTERS

DATE RANGE (FROM/TO)	Select a date range.
SORT BY	Choose from Channel, Date, Guest Name, or User.

REPORT OUTPUT

The Upsell Report can be printed or exported via CSV, and it will appear in the Reports Inbox as pictured in the section below. You will see the following fields on the report:

ROOMS UPSOLD: Total number of upsold rooms for the date range selected
UPSELL REVENUE: Total revenue from upsold rooms
ROVER: Upsell revenue from Stayntouch Cloud PMS
ZEST WEB: Upsell revenue from Stayntouch Guest Mobility
ZEST APP: Upsell revenue from the Zest App
ZEST STATION: Upsell revenue from Stayntouch Guest Kiosk
DATE: Date of upsell
USER: User who performed the upsell
CHANNEL: Channel through which the upsell was completed (i.e., Rover, Web, or Station)
GUEST NAME: Guest who purchased the upsell
FROM ROOM TYPE: Room assigned to the guest prior to the upsell
LEVEL: Room level prior to the upsell
TO ROOM TYPE: Room assigned to the guest after the upsell
LEVEL: Room level after the upsell
ORIGINAL RATE PRICE: Original rate price for the room prior to the upsell
UPSELL AMOUNT: Amount charged for the upsell
NIGHTS: Nights guest stayed
TOTAL AMOUNT: Total upsell amount

REPORTS INBOX

PRINT REPORT

CSV EXPORT