
Rooms OOO/OOS Report
OVERVIEW
The Rooms OOO/OOS Report displays all Out of Order and Out of Service rooms within a given date range (historic and future dates). If a room is OOO/OOS for multiple date ranges, the same room number will be listed multiple times on the report for each date period.
REPORT FILTERS
DATE RANGE (FROM/TO) | Select a date range. For hourly reservations, you can select a date and time. |
FLOOR | Choose from Select All or individual floors. |
REASON | Select a specific OOO or OOS reason for which to run the report. The filter option includes a dropdown list of your hotel’s maintenance reasons as defined in your hotel’s settings. Users can select multiple options. Because REASON is not a mandatory field when placing rooms OOO or OOS, the option of NOT DEFINED will appear for selection for rooms with no reason defined. The default will be SHOW ALL with all reasons selected. When the report is run, only the reasons selected from the REASON filter will be displayed on the report. |
SHOW | Choose from Select All, Include OOO Rooms, or Include OOS Rooms. |
SORT BY | Choose from Room No, Room Type, Start Date, or End Date. |
REPORT OUTPUT
The Rooms OOO/OOS Report can be printed or exported via CSV, and it will appear in the Reports Inbox as pictured below. You will see the following fields on the report:
- TOTAL OOO ROOMS: The total number of OOO rooms will only display if selected to show on the report. An OOO room will not be counted twice if the room is OOO more than once for the date range.
- TOTAL OOS ROOMS: The total number of OOS rooms will only display if selected to show on the report. An OOS room will not be counted twice if the room is OOS more than once for the date range.
- ROOM NO.
- ROOM TYPE
- STATUS: OOO or OOS
- RETURN STATUS: This is the housekeeping return status (e.g., CLEAN, DIRTY, INSPECTED, etc.)
- START DATE (FOR HOURLY: DATE & TIME)
- END DATE (FOR HOURLY: DATE & TIME)
- REASON: The reason the room was placed OOO or OOS
- COMMENTS: Any comments added to the room when placed OOO or OOS
REPORTS INBOX
PRINT REPORT
CSV EXPORT