Stayntouch PMS Reservations By User Report
OVERVIEW
The Reservations By User Report shows reservations by user by date range for new and cancelled reservations. The report will show all demographics (both active and inactive) as long as Select All is chosen from the filters for MARKET(S), SOURCE(S), ORIGIN(S), and SEGMENT(S).
In addition to reservations created in the PMS, the Reservations By User Report also shows reservations that came in through an interface.
REPORT FILTERS
CREATION DATE RANGE (FROM/TO) | Select a reservation creation date range. |
ARRIVAL DATE RANGE (FROM/TO) | Select an arrival date range. |
USERS | Choose from Select All or other individual users. Select All also includes inactive users. |
OPTION(S) | Choose from Select All, Include Both, Include Cancelled, Include New, or Show Rate Adjustment Options. |
RATE | Choose from Select All or other individual rates. Default is Select All. |
ROOM TYPES | Choose from Select All or other individual room types. Default is Select All. |
MARKET(S) | Choose from Select All or other individual markets. Default is Select All. |
SOURCE(S) | Choose from Select All or other individual sources. Default is Select All. |
ORIGIN(S) | Choose from Select All or other individual origins. Default is Select All. |
SEGMENT(S) | Choose from Select All or other individual segments. Default is Select All. |
GUARANTEE TYPE(S) | Choose from Select All or other individual guarantee types. Default is Select All. |
SORT BY | Choose from Reservation Number, Name, Date, Rate Amount, Create Date, Guarantee Type, Override Amount, or User. |
GROUP BY | Choose from Date or User. |
REPORT OUTPUT
The Reservations By User Report can be exported via CSV file or printed, and it will appear in the Reports Inbox as pictured below. You will see the following fields on the report:
- USER: Count of all users
- NEW: Count of all new reservations
- CANCEL: Count of all cancelled reservations
- OVERRIDES: Count of all overrides. This value indicates the total number of rate overrides (i.e., the number of reservations where the rate’s price was manually changed by a user).
- VARIANCE: Original rate minus the adjusted rate for each night for each reservation—and sum thereof. The difference between the reservation’s original rate (the rate assigned at the time of reservation creation).
- TOTAL REVENUE: Total stay cost for all selected reservation records
- ROOM NIGHTS: Total number of room nights for all reservations
- TYPE: NEW or CANCELLED
- GUEST: Guest name
- STATUS: RESERVED, IN HOUSE, DUE OUT, NO SHOW, CANCELLED, etc.
- ARRIVAL: Arrival date and time
- RATE: Room type and rate
- CREATED: Date the reservation was created
REPORTS INBOX
PRINT REPORT
CSV EXPORT
