Guest Balance Report

OVERVIEW

The Guest Balance Report provides a detailed overview of all outstanding accounts (guest, group, and house accounts) that have a balance greater than or less than zero. The following reservations are included on the report:

Non-group reservations with a status of in house, due out, checked out, cancelled, no show
Group reservations that have open or closed accounts where the group start date is equal to or less than the business date.
Open or closed non-group house accounts

REPORT FILTERS

GUEST/ACCOUNT	Choose from Select All, Account, or Guest. Default is Select All.
SORT BY	Choose from Name, Room No, or Balance Amount.

REPORT OUTPUT

The Guest Balance Report can be printed, and it will appear in the Reports Inbox as pictured below. You will see the following fields on the report:

RECORDS: Number of guest and account records on the report
BALANCE AMOUNT: Total balance amount for all the records on the report
ACCOUNT/GUEST NAME: Account or guest name attached to the reservation
ROOM NO.: Room number assigned to the reservation
STATUS: Reservation or account status (e.g., In House, Due Out, Open, Closed)
DATE: Arrival and departure dates
BALANCE: Balance for the individual guest or account record

REPORTS INBOX

From the Reports Inbox version of the report, you can navigate to a stay card or an account from the Guest Balance Report by selecting the hyperlinked stay card/account name.

PRINT REPORT