
Complimentary Room Report
OVERVIEW
The Complimentary Room Report will display all the complimentary rooms (reservations with 0.00 rate) for a date range. This report will be used for pulling historical data as well as future data. The date range filter will show a maximum 12-month date range. There is an option to print the report data.
REPORT FILTERS
DATE RANGE (FROM/TO) | Select a date range. Will default to the current business date. |
RESERVATION STATUS | Choose from Select All, Reserved, In House, Due Out, No Show, and Cancelled. |
REPORT OUTPUT
The Complimentary Room Report can be printed, and it will appear in the Reports Inbox as pictured below.
By default, the data in the report will sort in alphabetical order by guest last name. The sort option is only available in the report data. No sort option is available in report filters.
Reservations are sorted by date, and you will see a summary by day total, which shows the total number of complimentary reservations for that date. Complimentary rooms will be displayed in the report only on the days for which the reservation has complimentary nights. You will also see a summary on top of the report that includes the following:
- TOTAL COMP NIGHTS PER DATE RANGE: Displays the total complimentary reservations for the selected date range.
- TOTAL COMP NIGHTS PER DAY: Average of the total comp nights (i.e., total comp nights per date range divided by total days selected).
The report includes day use reservations, too, if their rate is 0.00.
You will see the following fields on the report:
- GUEST NAME: Format is <Last Name, First Name>. Reservations without any guests will have the label “Pending” as the guest name.
- ROOM NO.: This will be blank if not assigned for the reservation.
- GUESTS: Sum of adults, children, and infants for the reservation for the day.
- CONFIRMATION
- ARRIVAL & DEPARTURE
- RATE: Rate name attached to the reservation on each day will be displayed accordingly for reservations with multiple rates attached. Rate will not be displayed for groups with a custom rate.
- NIGHTS: Total nights of the reservation.
- COMP NIGHTS: Count of the nights where the reservation has complimentary nights.
REPORTS INBOX
PRINT REPORT