Cancellation & No Show Report

Modified on: Thu, 17 Jul, 2025 at 10:37 AM

Applies to:          Stayntouch PMS          

Cancellation & No Show Report

 

OVERVIEW

 

The Cancellation & No Show Report provides a list of cancellations and/or no shows for the dates selected. You can select a cancellation or arrival date range. By selecting an arrival date range and toggling from cancellations to no shows, this can very easily become a no show report for that date range.

 

REPORT FILTERS

 

CANCELLATION DATE RANGE (FROM/TO)

Select a cancellation date range. 

ARRIVAL DATE RANGE (FROM/TO)

Select an arrival date range.

OPTION(S)

Choose from SELECT ALL, INCLUDE CANCELLED, and/or INCLUDE NO SHOW.

 

NOTE: The CANCELLATION DATE RANGE (FROM/TO) field or the ARRIVAL DATE RANGE (FROM/TO) field can be left blank if desired.



REPORT OUTPUT

 

The Cancellation & No Show Report can be printed, and it will appear in the Reports Inbox as pictured in the section below. This report is an interactive report, and you can directly navigate to the stay card by clicking the guest’s name. You will see the following fields on the report:

  • TOTAL OPEN BALANCE: Total open balance for cancellations and no shows for the date range selected
  • Date/Amount: Date and cancellation/no show amount
  • Guest: Guest details
  • Arrival: Arrival date and time
  • Departure: Departure date and time
  • Rate: Room type and rate
  • Balance: Guest balance

 

REPORTS INBOX

 

 


PRINT REPORT

 

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