Neon Plus

Neon Plus is an application that allows guests to interact with the hotel from their television set. Using the TV remote, guests can request room service, extend their check-out, and more.

Neon Plus is completely configurable by the hotel to organize the look and feel for nearby attractions, dining, amenities, and more. Neon Plus also has integrations with entertainment like Netflix, Youtube, and more.

Some features of the solution:

Integrated with entertainment services.
Request hotel services from your TV screen.
See recommended experiences and restaurants near your stay.

Features supported by this integration:

Upon guest check-in, display a personalized welcome message from the TV set.
Using the TV remote, guests can request extra towels. The information will be seen in the reservations as a comment. The housekeeping team will see alerts on their devices.
Using the TV remote, guests can request cleaning service, and this will update the room status in the PMS to dirty.
Using the TV remote, guests can request an extended check-out. The reservation in the PMS will display a comment, and the departure time will be extended and cost will be sent to the room.
After check-out, all of the guest’s information will be removed.

This integration can be used globally.

WEBHOOK USAGE

There are no webhooks in use.

API USAGE

GET/hotels/{id}/rooms
GET/room_types/{id}
GET/hotels/{id}/charge_codes
GET/reservations – For incremental with parameter date_filter=updated
PUT/reservations/{id}
POST/reservations/{id}/transactions
POST/reservations/{id}/notes
POST/rooms/{id}/change_house_keeping_status

GENERATING OAUTH KEYS

Stayntouch Implementations/CSM will generate API OAuth keys to Neon Plus:
- client_id
- client_secret
- hotel_id