Applies to:          Stayntouch PMS          

[NEW!] Service Fee Charge Code Type

Stayntouch PMS now supports service fee charge code type, which enables hotels to calculate a service fee (revenue type) based on a revenue type charge code.

Example: A hotel would like to calculate 4% off the accommodation charge code. During the posting of the accommodation charge code, this will then automatically calculate the 4% off the amount posted and post an additional service fee charge.

Service fee can also be calculated as a flat amount and can have its own tax, which can be linked to the service fee charge code as inclusive or exclusive.

To set up a service fee charge code, navigate to Settings > Financials > Charge Codes > + ADD NEW and select a CHARGE CODE TYPE of SERVICE FEES:

• Service fee will only add and not deduct from the linked charge code.
• Set the value and then select if it should be a flat amount or percentage.
• Service fee can also have its own tax setup, which will be based on the service fee amount calculated that is derived from the charge code it is linked to.

Once the service fee charge code is configured, it can then be linked to any revenue type charge code.

1. When the toggle Inclusive in linked charge code is selected, the calculated service fee amount will be included in the value of the charge code it is linked to. 
2. If Bundle with linked charge code is NOT selected, the service fee amount will show as a separate charge on the guest bill and invoices.
3. When Include service fee in tax calculation is selected, the base amount of the charge code the service fee is linked to will be included in the base amount when the tax calculation is done.

Once setup is complete, and the charge code is in use and linked to rates, you will see the service fee values on the the following screens:

• Rooms & Rates screen

• RESERVATION SUMMARY screen

• RESERVATION CONFIRMATION screen

• DEPOSIT/BALANCE screen (Please note, the service fee will also be included in deposit requests.)

• ROOMS REVENUE display on the Guest Bill screen (Please note, if the service fee has taxes linked, these will show under the tax display.)

• Confirmation Email & Print

Service fees and their taxes will also be displayed on all invoice templates, including ProForma Invoices and Information Invoices.

Moreover, if a group is created with a rate using service fees, when generating a Group ProForma Invoice, service fees are present on the charge codes used. Service fees will also show as a separate line item on the group confirmation letter.

Service fee can be manually moved away from the linked charge code. Please note, this will break the link between the service fee and linked charge. If the link is not broken, then the editing of a charge or moving of a charge will then be done to the charge code and the service fee. If the link is broken, then the service fee will behave like a standalone charge code.

Service fee charge codes will be included on all revenue reports, including the journal display of all revenue charge codes.

Service fee will be posted as normal when the rates and taxes are posted (depending on which charge codes it is linked to).