Applies to:

Stayntouch PMS

Creating Housekeeping Users In Stayntouch PMS

To create housekeeping users in Stayntouch PMS, open the menu in the top lefthand corner of the screen and navigate to Settings > Hotel & Staff > User Setup.

Click on the menu icon in the top left of the screen to expand it.

Click on 'Settings' in the navigation bar.

Select 'Settings' again from the expanded menu.

Click on 'Hotel & Staff' in the navigation bar.

Select 'User Setup' from the 'Hotel & Staff' section.

From here, click the + ADD NEW button at the top of the screen to add a new user.

Click the "ADD NEW" button at the top of the navigation bar to add a new user.

Here, you can begin entering the name and details for the housekeeper you're granting access to, starting with first name.

Here you can begin entering the name and details for the housekeeper you're granting access to, starting with first name.

Both first and last name are required fields; however, you can use a generic naming convention if these credentials aren't specific to a particular housekeeper.

Both first and last name are required fields, however you can use a generic naming convention if these credentials aren't specific to a particular housekeeper.

Select a department from the DEPARTMENT dropdown. In this case, select Housekeeping.

Select a department from the "DEPARTMENT" dropdown in the form. In this case, Housekeeping.

Enter the job title of the new user.

If you have created and would like to assign designated housekeeping sections to a user, you can select the one from the dropdown, which will auto-assign that section to this user any time they are added to a housekeeping board.

If you have created and would like to assign designated housekeeping sections to a user, you can select the one from the drop down, which will auto assign that section to this user any time they are added to a housekeeping board.

Enter the user's email address in the EMAIL field. If your housekeepers do not have their own hotel specific email, you can use a dummy address as a username instead.

Enter the user's email address in the Email field. If your housekeepers do not have their own hotel specific email, you can use a dummy address as a username instead.

Re-enter the user's email address in the second field to confirm the address is correct. The email needs to match in both fields.

You'll need to enter a generic password in order to complete the new user setup. This password can be changed by the user when they log in for the first time.

You'll need to enter a generic password in order to complete the new user setup. This password can be changed by the user, once they've logged in for the first time.

Scrolling down, you can now assign the specific role to the user. Please note, you should only ever assign one role to any user.

Scrolling down, you can now assign the specific role to the user. Note that you should only ever assign one role to any user.

If you select the wrong role, you can drag it back to the right side, and then apply the correct role.

The Floor & Maintenance Manager role should be assigned to supervisors and housekeeping department heads.

The Floor & Maintenance Manager role should be assigned to Supervisors & Housekeeping department heads.

Lastly, you'll assign a DEFAULT DASHBOARD view to the user. In this case, we'll select Housekeeping from the dropdown. This dashboard view displays more housekeeper-relevant information when logging in.

Lastly, you'll assign a default Dashboard view to the user. In this case, we'll select Housekeeping from the dropdown. This dashboard view displays more Housekeeper relevant information when logging in.

Click the SAVE CHANGES button to save the new user. This will trigger an automated invitation email to be sent to the user that you've created.

Click the "SAVE CHANGES" button to save the new user. This will trigger an automated invitation email to be sent to the user that you've created.

If you've used a dummy email address to create this user, you'll then want to manually activate their account. You can scroll through your list of users or type their name or email into the search bar on the far right to locate them.

You'll then use the toggle on the right to activate their user access. Provide them with the password you've created in order to get logged in. From there, they can reset their password to something personalized.

You'll then use the toggle on the right to activate their user access. Provide them with the password which you've created in order to get logged in. From there they can reset their password to something personalized.