Resend Confirmation Email

To resend a confirmation email, first search for the guest reservation.

First search for the guest reservation.

Click the record to proceed.

Click the record to proceed

If you do not see CONFIRMATION on the right of the stay card, it may be that your system is handling confirmations through a third party application. In such cases, this option might be removed to prevent guests receiving multiple duplicate confirmations.

If you do not see "CONFIRMATION" on the right of the stay card, it may be that your system is handling confirmations through a third party application. In such cases this option might be removed to prevent guests receiving multiple duplicate confirmations

Only email addresses associated with the reservation can be selected; however, additional email addresses can be entered in the ADDITIONAL DETAILS field, on the stay card, under BOOKER EMAIL.

Only email addresses associated with the reservation can be selected, however more can be entered in the "additional details field", on the staycard, under: "booker email".

Once you have marked the email addresses to send to, click SEND EMAIL.

Once we have marked the email addresses to send to, click 'Send Email'

Now that the action is confirmed, we can close the window, as the confirmation has been sent.

Now we see the action is confirmed and we can close the window as the confirmation has been sent.