Hijiffy

The Hijiffy console simplifies the hotel’s workflow by letting you handle customer communications, run campaigns, track performance, and more—all from one easy-to-use platform.

This integration can be used globally.

Main Features:

Keep all your guest messages organized in one place; keep all messages from Facebook, Instagram, Booking.com, and more—in one place.
Handle guests' requests with ease; the guest can use a chat to report issue or requests services.
Create automated, personalized campaigns tailored to every guest.
Monitor your performance in real-time (e.g., how many conversations need agent support or campaign results).

Features Supported By Integration:

The vendor pulls all reservations data.
The vendor pulls all guest’s data.

WEBHOOK USAGE

New/Edit/Cancel Reservation
Reinstate Reservation
Pre-Check-In Available
Pre-Check-In Success
Pre Check-In Failure
Check-In Available/Check-In Failed
Check-In Success/Reverse Check-In
Check-Out Available
Checked Out/Reverse Check-Out
Room Assignment Success

API USAGE

GET/reservations/{id}

GENERATING OAUTH KEYS

Stayntouch Implementations/CSM will generate API OAuth keys to Hijiffy:
- client
- client_secret
- hotel_id