[NEW!] Auto-Populate City & State Based On Postal Code

Modified on: Wed, 8 Jan, 2025 at 5:58 AM

Applies to:          Stayntouch PMS          


[NEW!] Auto-Populate City & State Based On Postal Code


Stayntouch Admin can now enable a feature toggle to auto-populate city and state based on the postal code entered on a Guest Card and Company/Travel Agent Card. Please contact Customer Support to enable the Auto-populate city and state feature toggle for your property. The below screenshot is taken from the Guest Card, but the process will look the same for Company/Travel Agent Cards.


 

When this feature is enabled, the following functionality will apply:

  • When a user enters a postal/ZIP code in on a Guest Card:
    • State is automatically completed based on location service used
    • City is automatically completed based on location service used
    • State can be edited by user after auto-populated
    • City can be edited by user after auto-populated
    • If previous data is present, fields are overwritten
  • When user enters a postal/zip code in Company/Travel Agent Card:
    • State is automatically completed based on location service used
    • City is automatically completed based on location service used
    • State can be edited by user after auto-populated
    • City can be edited by user after auto-populated
    • If previous data is present, fields are overwritten
  • If invalid postal code is entered:
    • Validation error is shown in top right of screen
    • Use can continue with invalid postal code
    • No city or state is auto-populated
  • If multiple cities exist for the same postal code, the first city is shown.

 

Moreover, when this functionality is enabled, the COUNTRY field will display before the CITY and STATE as well as ZIP/POSTAL CODE fields on the Guest Card or Company/Travel Agent Card. The ZIP/POSTAL CODE fields will display before the CITY and STATE fields. The below screenshot is taken from the Guest Card, but the process will look the same for Company/Travel Agent Cards.


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