Thynk Powered By Salesforce

Thynk is a Salesforce-powered solution designed by hoteliers specifically for the hospitality industry. In addition to standard CRM features, Thynk provides tools for managing MICE, corporate contracts, group bookings, extended stays, and other innovative services. These features enable hotels to cater to a wider range of guests and drive increased revenue.

Supported Features:

Guest: 1.5-way (Guest Likes/Features are partially supported due to PMS limitations.)
Memberships: 1-way
Accounts: 2-way
Reservations: 2-way
Blocks: 2-way
Rates: 1-way
Inventory: 1-way

API USAGE

General API Endpoints:

/hotels – All endpoints
/guests – All endpoints
/addons – GET endpoints
/accounts – All endpoints (except for accounts_receivables)
/room_types – GET endpoints
/rates – GET endpoints
/groups – All endpoints

Single API Endpoints:

GET/reservations
PUT/reservations/{id}
POST/reservations
POST/reservations/{id}/cancel
POST/reservations/{id}/notes
GET/reservations/{id}/notes
GET/reservations/{id}/revenue
GET/charge_codes/{id}/basic_taxes
GET/inventories
GET/rooms
GET/rooms/{id}

WEBHOOK USAGE

Rate Management:
- Create Rate
- Update Rate
- Delete Rate
Group Management:
- New Group
- Update Group
- Cancel Group
Guest Management:
- New Guest
- Edit Guest
- Anonymize Guest Data
Company/Travel Agent Management:
- Create Company/Travel Agent
- Update Company/Travel Agent
Inventory Updates:
- Update Inventory
Reservation Management:
- New Reservation
- Edit Reservation
- Cancel Reservation
- Checked Out
Operational Updates:
- End of Day Completion

Note: A single webhook URL will be provided by the Thynk team.