Stayntouch PMS: Release Notes (v5.88)

Modified on: Thu, 12 Dec, 2024 at 8:53 AM

Stayntouch PMS

Release Notes (v5.88)


Effective:


TABLE OF CONTENTS



ⓘ We'd like to call out a very exciting new item that has been long-awaited and will make many of our customers happy:

  • We’ve made some much-requested updates to the Dashboard search functionality and made it easier to view past, present, and future reservations for your property! With these enhancements, it is also possible to print registration cards for future dates, and for reservations with additional guests, a new section under the reservation search result displays a label With X additional: plus the names of additional guests along with the appropriate icon.



  • Multi-Property users can now create add-on templates, and you can now associate a chain configured tax with a charge code at the Multi-Property level!
  • When a group account status is set to Closed, and the group start date and the current business date are the same, then the group account status will be set to Open. When a group is cancelled, the group account status will be set to Closed. When a group is moved from the current date (no picked up rooms) and moved to a future date, the account status will be set to Closed. If an account has any financial transactions, the status will not be set to Closed.


Too Long; Didn’t Read?


We've got your back with this abridged version of the v5.88 product release! If you want the full details, click the linked enhancements directly below for a full explanation of each enhancement.


Dashboard Enhancements


1. Updated Dashboard Search: We’ve introduced some exciting new updates to the Dashboard search functionality! Please note, all new Dashboard updates will be enabled by Stayntouch Admin over the next few months, and all properties are expected to be activated by the end of January. The following enhancements have been made:

  • The SUMMARY/ANALYTICS toggle has been moved next to the menu.



  • The search bar has two dropdown options:
    • STARTS WITH (Default)
      • This will only search reservations where the last name, confirmation number, group, or room number start with the search text.
    • CONTAINS will search the entire name (first and last), confirmation number, group, or room number (same logic that is present now).



  • New filter drop down option called TIME PERIOD. Options include the following:
    • STARTING searches reservations starting on the date selected and future (Default).
    • BEFORE searches reservations before and including the date selected.
    • ON searches reservation on the date selected.




  • New SORT BYdropdown added:
    • LAST NAME (A-Z) (Default)
    • LAST NAME (Z-A)
    • ROOM NO. (0-9)
    • ROOM NO. (9-0)
    • ARRIVAL (EARLIEST)
    • ARRIVAL (LATEST)
    • DEPARTURE (EARLIEST)
    • DEPARTURE (LATEST)



  • No search is performed until text is entered into the search box.
  • If text is entered into the search box, and the filters are changed, the search results update.
  • If no text is entered, the current search filters are shown.
    • Shows reservations before, starting on, or on date selected
    • Shows room type selected
  • If no text is entered, a SHOW ALL RESERVATIONS INSTEAD button will be added to the search for all reservations that fit the filter options.




  • You can also continue to sort the Dashboard by ROOM TYPE.



2. Arrivals Tile Updates: When the new Dashboard search functionality is enabled for a property, when navigating to the ARRIVALS tile on the Dashboard, we’ve made two major design changes:

  1. Tabs: Provide daily counts and allow easy day switching.
  2. Search & Filters: Find an arrival on a specific date. No shows will be displayed in the YESTERDAY tab.



When viewing today’s remaining arrivals, we also show two available actions:

  • PRINT REG. CARD: This is available for any selected future date that has arrivals including the date ranges. Please note, future registration card print will be in the maintenance release immediately following the v5.88 release.
  • BULK CHECK-IN: This is available for today’s remaining arrival if bulk check-in is applicable.




3. Stayovers Tile Updates: When the new Dashboard search functionality is enabled for a property, Stayntouch PMS will display stayovers in the STAYOVERS tile of the Dashboard by date rather than just today’s stayovers.




4. Departures Tile Updates: When the new Dashboard search functionality is enabled for a property, Stayntouch PMS will display departure in the DEPARTURES tile of the Dashboard by departure date rather than just today’s departures.








5. Checked Out (With Balance) Tile Updates: When the new Dashboard search functionality is enabled for a property, the following updates have been made to the CHECKED OUT (WITH BALANCE) tile:

  • Displays reservations that have been checked out with a balance.
  • Displays the total number of checked-out with balance reservations.
  • The TIME PERIOD filter defaults to the current business date.
  • The ROOM TYPE filter defaults to ANY ROOM TYPE.
  • The SORT BY filter defaults to DEPARTURE (LATEST).
  • If there are no results, a “No matches” message will display.



6. Updates To Mobile Check-In, Pre Check-In, Queued, & VIP Tiles: When the new Dashboard search functionality is enabled for a property, the following updates have been made to the MOBILE CHECK-IN, PRE CHECK-IN, QUEUED, & VIP tiles:

  • When clicking into the tiles, the current Dashboard search is displayed.
  • The MOBILE CHECK-IN tile displays current mobile checked-in reservations.
  • The PRE CHECK-IN tile displays current pre-checked-in reservations.



  • The QUEUED tile displays current queued reservations.



  • The VIP tile displays current VIP reservations.



  • The layout for all tiles has a new tab with only today (no other date or date picker).
  • If there are no results, a “No matches” message will display.


7. Late Check-Out Tile Updates: When the new Dashboard search functionality is enabled for a property, the following updates have been made to the LATE CHECK-OUT tile:

  • New date tabs added to late check out tile:
    • TODAY: Shows the count of today’s remaining late check-outs.
    • TOMORROW: Shows the count of reservations checking out tomorrow via late check-out.
    • 2 Days Out: Displayed by day of week and number of reservations checking out on that date via late check-out.
    • 3 Days Out: Displayed by day of week and number of reservations checking out on that date via late check-out.
    • Date Picker
  • The tile will show departures for the date selected that have a late check out flag and a departure date equal to the given date.
  • The tile on the main Dashboard shows the remaining reservations with a late check-out for today.
  • The tile has the new Dashboard search.







8. Search Bar Updates: When the new Dashboard search functionality is enabled for a property, the following updates apply to the Dashboard search bar:

  • When using the STARTS WITH search:
    • First name is included in the search result
    • User can type LAST_NAME FIRST_NAME
    • User can type LAST_NAME, FIRST_NAME (with comma separating)
    • Search matches the guest search





9. Search Sort Updates: When the new Dashboard search functionality is enabled for a property, the following updates have been made to the search bar SORT BY dropdown:

  • When a user chooses to sort by name, confirmation number, or room number, the second sorting is organized by arrival date with the latest first.
  • When a user chooses to sort by a date, the second sorting is organized by last name (A-Z).



10. Display Additional Guest(s) Along With Main Guest: When the new Dashboard search functionality is enabled for a property, the following updates apply for reservations with additional guests:

  • If a reservation has additional guests, a new section under the reservation search result displays a label With X additional: plus the names of additional guests along with the appropriate icon.
  • Additional guests do not have their own search result line.
  • Additional guests are still part of the reservation search results.
  • Additional guests’ names are highlighted if part of the search.
  • Pagination changed to display 50 primary guests.



11. Print Registration Cards For Future Dates: When the new Dashboard search functionality is enabled for a property, we’ve added a new PRINT REG. CARD button to the future tabs within the ARRIVALS tile (any selected future date that has arrivals including the date ranges). When clicked the user can select reservations to print registration cards. Canceled reservation cannot be selected and will be grayed out. The user can print registration cards for all reservations selected.





12. Search Option Added To Menu To Filter Hotels: We’ve added a search option to the Stayntouch PMS menu that allows users to filter subscribed hotels by name. The search will dynamically update the list of hotels as the user types. Moreover, only hotels with names matching the input should be displayed in the search results.



Add-Ons


13. First Night Post Type Add-Ons Not Displayed When Business Date Is Greater Than Arrival Date: First Night add-ons/allowances will not be displayed to be added to a reservation when the business date is greater than the reservation arrival date. 


NOTE: For hotels using the First Night post type for add-ons that are added to a reservation mid-stay and to only be charged on that night, we recommend changing the post type to Nightly, and then using the custom add-on posting feature and deselecting the nights that are not relevant after adding the add-on to the reservation.


Groups


14. Update Group Account Status: Start Date Equal To Business Date & Group Cancellation: When a group account status is set to Closed, and the group start date and the current business date are the same, then the group account status will be set to Open. When a group is cancelled, the group account status will be set to Closed. When a group is moved from the current date (no picked up rooms) and moved to a future date, the account status will be set to Closed. If an account has any financial transactions, the status will not be set to Closed. Please note, this feature is related to the Accounts Receivable SHOW filter updates as of v5.86.


Journal


15. Update To Journal Revenue Tab Filters: You can now filter journal revenue information by multiple charge groups and view totals by charge code total, so you can generate the journal report with the consolidated revenue by charge code on one report.


Integrations


19. Connect APIs: deposit_policy & cancellation_policy In New Custom Groups: When the new custom group functionality is enabled for a hotel, the GET/groups and GET/groups/{id} endpoints will return the cancellation_policy and deposit_policy attributes in their responses. The policy information will reflect the policies set in custom groups.


20. Connect APIs: New Endpoint GET/hotels/{id}/segments: We’ve added a new API endpoint called GET/hotels/{id}/segments that retrieves a list of segments associated with a specific hotel, identified by unique ID(s).


21. Toast POS: Support Service Charges (Non-Residential Workflow Only): Based on the setup of Auto Service Charge in Toast POS, if Auto Service Charge is set up as a percentage and gratuity=true, the correct amount will be posted as AUTO SERVICE CHARGE – GRATUITY. If Auto Service Charge is set up as a flat fee per person or table and gratuity=true, the correct amount will be posted as AUTO SERVICE CHARGE – GRATUITY. If Auto Service Charge is set up as a percentage and gratuity=false, the correct amount will be posted as AUTO SERVICE CHARGE – NO GRATUITY. If Auto Service Charge is set up as a flat fee per person or table and gratuity=false, the correct amount will be posted as AUTO SERVICE CHARGE – GRATUITY.


22. Toast POS: Revenue Centers/Non-Residential Charges: For hotels with a Toast POS integration, when the /ordersBulk response has revenue center GUID in a particular check, the check will post to Stayntouch PMS as the revenue center’s name. When the /ordersBulk response has NO revenue center GUID in a particular check, the check will post to Stayntouch PMS as the restaurant’s name. The revenue center must be displayed on checks that have tip/gratuity as long as the revenue center is present in the order.


23. SiteMinder: Send Single Or Double Occupancy Price In Rate Message From PMS: For hotels with a SiteMinder integration, you can now send a double room price instead of the single room price. In Stayntouch PMS under Settings > Integrations > Central Reservation System > SiteMinder, users can activate the SEND DOUBLE OCCUPANCY RATE AMOUNT toggle. When this is activated, Stayntouch PMS will send the double occupancy rate amount from the rate details. By default, this toggle will be OFF.



Multi-Property Configuration


24. Multi-Property Configuration: Add-On Templates: In Multi-Property Configuration under Configuration > Rates > Add-Ons, you’ll find an option to Create template. You can also merge add-ons with existing add-ons by selecting the Chain checkbox in the PMS, and it will then merge based on the add-on name. When Chain is selected, the name will now be unique.






25. Multi-Property Configuration: Tax Option Added To Charge Code Template: For properties using Multi-Property templates, you can now associate a chain configured tax with a charge code at the Multi-Property level.



Dashboard Enhancements


We’ve introduced some exciting new updates to the Dashboard search functionality! Please note, all new Dashboard updates will be enabled by Stayntouch Admin over the next few months, and all properties are expected to be activated by the end of January. 



The following enhancements have been made:

  • The SUMMARY/ANALYTICS toggle has been moved next to the menu.



  • The search bar has two dropdown options:
    • STARTS WITH (Default)
      • This will only search reservations where the last name, confirmation number, group, or room number start with the search text.
    • CONTAINS will search the entire name (first and last), confirmation number, group, or room number (same logic that is present now).



  • New filter drop down option called TIME PERIOD. Options include the following:
    • STARTING searches reservations starting on the date selected and future (Default).
    • BEFORE searches reservations before and including the date selected.
    • ON searches reservation on the date selected.




  • New SORT BYdropdown added:
    • LAST NAME (A-Z) (Default)
    • LAST NAME (Z-A)
    • ROOM NO. (0-9)
    • ROOM NO. (9-0)
    • ARRIVAL (EARLIEST)
    • ARRIVAL (LATEST)
    • DEPARTURE (EARLIEST)
    • DEPARTURE (LATEST)



  • No search is performed until text is entered into the search box.
  • If text is entered into the search box, and the filters are changed, the search results update.
  • If no text is entered, the current search filters are shown.
    • Shows reservations before, starting on, or on date selected
    • Shows room type selected
  • If no text is entered, a SHOW ALL RESERVATIONS INSTEAD button will be added to the search for all reservations that fit the filter options.




  • You can also continue to sort the Dashboard by ROOM TYPE.


Arrivals Tile Updates


When the new Dashboard search functionality is enabled for a property, when navigating to the ARRIVALS tile on the Dashboard, we’ve made two major design changes:

  1. Tabs: Provide daily counts and allow easy day switching.
  2. Search & Filters: Find an arrival on a specific date.


Tabs


Tabs are a new component and are used to define for which day/date range to show/search arrivals for:

  • Yesterday’s arrivals
  • Today's arrivals: Open by default to show remaining arrivals
  • Tomorrow's arrivals
  • Arrivals in 2 days: Shown with day name
  • Arrivals in 3 days: Shown with day name
  • Arrivals ON a date
  • Arrivals BETWEEN dates


When an inactive tab is clicked, Stayntouch PMS loads arrivals for that day. When a date tab is clicked, the system will first open the date picker to define the date. When a date range tab is clicked, the system will first open the date range picker to define the date range. Setting the date/date range closes the picker and shows arrivals. Other than YESTERDAY and TODAY, canceled or no show reservations will default to display LAST, unless a SORT order is changed/updated.


Yesterday & Today


These two tabs have nested tabs that allow us to show arrivals based on their status. When clicked, they show their default values:

  • Yesterday: Default is to show checked-in; second option is to show no shows.
  • Today: Default is to show remaining arrivals; other options are to show today’s arrivals that are already checked in and today’s arrivals that were canceled.















When viewing today’s remaining arrivals, we also show two available actions:

  • PRINT REG. CARD: This is available for today’s remaining check-ins, tomorrow, 2 days out, and 3 days out. Please note, future registration card print will be in the maintenance release immediately following the v5.88 release.
  • BULK CHECK-IN: This is available for today’s remaining arrival if bulk check-in is applicable.






Stayovers Tile Updates


When the new Dashboard search functionality is enabled for a property, Stayntouch PMS will display stayovers in the STAYOVERS tile of the Dashboard by date rather than just today’s stayovers. The following updates apply:

  • The search tab has a new search design.
  • TODAY shows the number of today’s current stayovers (not including arriving reservations, canceled, or no shows).
  • A date picker is available (no date range).
    • When the date is changed, the search returns all reservations staying over on the date selected (regardless of reservation status, excluding canceled or no show reservations).
    • Stayover for a future date shows all reservations (excluding canceled or no show) whose stay dates include search date and search date +1.
    • Stayover for past dates shows all reservations (excluding canceled or no show) whose stay dates include search date and search date +1.
  • User can search within the date results:
    • When a user clicks the search box or changes search filters, no results are shown until the user starts typing in the search box.
    • Find Today’s Stayovers displays when a user clicks the search box and no text is entered in the search box, or when changing filters when the search box is empty when searching today.
    • Find Stayovers on [date] displays when a user clicks the search box and no text is entered in the search box, or when changing filters when the search is empty when searching a specific date.
  • The reservation status icon displays the current reservation status for a reservation.



Departures Tile Updates


When the new Dashboard search functionality is enabled for a property, Stayntouch PMS will display departure in the DEPARTURES tile of the Dashboard by departure date rather than just today’s departures. The following updates apply:

  • The search tab has a new search design.
  • Tabs include TODAY, TOMORROW, 2 days out, and 3 days out, and a date picker.
    • Each tab (excluding the date picker), shows the total departures (not including canceled or no shows).
    • The TODAY tab shows remaining (default) with an additional tab for DEPARTED.
  • Bulk check-out is available for today.
  • When a user selects a different date, the search returns all reservations (excluding canceled and no shows) that have a check-out date equal to the search date.
  • Users can search within the date results:
    • When a user clicks the search box or changes search filters, no results are shown until the user starts typing in the search box.
    • Find Today’s Departures displays when a user clicks the search box and no text is entered in the search box, or when changing filters when the search box is empty when searching today.
    • Find Departures on [date] displays when a user clicks the search box and no text is entered in the search box, or when changing filters when the search box is empty when searching a specific date.
  • The reservation status icon displays the current reservation status for a reservation.







Checked Out (With Balance) Tile Updates


When the new Dashboard search functionality is enabled for a property, the following updates have been made to the CHECKED OUT (WITH BALANCE) tile:

  • Displays reservations that have been checked out with a balance.
  • Displays the total number of checked-out with balance reservations.
  • The TIME PERIOD filter defaults to the current business date.
  • The ROOM TYPE filter defaults to ANY ROOM TYPE.
  • The SORT BY filter defaults to DEPARTURE (LATEST).
  • If there are no results, a “No matches” message will display.






Updates To Mobile Check-In, Pre Check-In, Queued, & VIP Tiles


When the new Dashboard search functionality is enabled for a property, the following updates have been made to the MOBILE CHECK-IN, PRE CHECK-IN, QUEUED, & VIP tiles:

  • When clicking into the tiles, the current Dashboard search is displayed.
  • The MOBILE CHECK-IN tile displays current mobile checked-in reservations.
  • The PRE CHECK-IN tile displays current pre-checked-in reservations.



  • The QUEUED tile displays current queued reservations.



  • The VIP tile displays current VIP reservations.



  • The layout for all tiles has a new tab with only today (no other date or date picker).
  • If there are no results, a “No matches” message will display.

Late Check-Out Tile Updates


When the new Dashboard search functionality is enabled for a property, the following updates have been made to the LATE CHECK-OUT tile:

  • New date tabs added to late check out tile:
    • TODAY: Shows the count of today’s remaining late check-outs.
    • TOMORROW: Shows the count of reservations checking out tomorrow via late check-out.
    • 2 Days Out: Displayed by day of week and number of reservations checking out on that date via late check-out.
    • 3 Days Out: Displayed by day of week and number of reservations checking out on that date via late check-out.
    • Date Picker
  • The tile will show departures for the date selected that have a late check out flag and a departure date equal to the given date.
  • The tile on the main Dashboard shows the remaining reservations with a late check-out for today.
  • The tile has the new Dashboard search.






Search Bar Updates


When the new Dashboard search functionality is enabled for a property, the following updates apply to the Dashboard search bar:

  • When using the STARTS WITH search:
    • First name is included in the search result
    • User can type LAST_NAME FIRST_NAME
    • User can type LAST_NAME, FIRST_NAME (with comma separating)
    • Search matches the guest search




Search Sort Updates


When the new Dashboard search functionality is enabled for a property, the following updates have been made to the search bar SORT BY dropdown:

  • When a user chooses to sort by name, confirmation number, or room number, the second sorting is organized by arrival date with the latest first.
  • When a user chooses to sort by a date, the second sorting is organized by last name (A-Z).


Display Additional Guest(s) Along With Main Guest


When the new Dashboard search functionality is enabled for a property, the following updates apply for reservations with additional guests:

  • If a reservation has additional guests, a new section under the reservation search result displays a label With X additional: plus the names of additional guests along with the appropriate icon.
  • Additional guests do not have their own search result line.
  • Additional guests are still part of the reservation search results.
  • Additional guests’ names are highlighted if part of the search.
  • Pagination changed to display 50 primary guests.



When the new Dashboard search functionality is enabled for a property, we’ve added a new PRINT REG. CARD button to the future tabs within the ARRIVALS tile (tomorrow, 2 days out, and 3 days out). When clicked the user can select reservations to print registration cards. Canceled reservation cannot be selected and will be grayed out. The user can print registration cards for all reservations selected.




Search Option Added To Menu To Filter Hotels


We’ve added a search option to the Stayntouch PMS menu that allows users to filter subscribed hotels by name. The search will dynamically update the list of hotels as the user types. Moreover, only hotels with names matching the input should be displayed in the search results.



Add-Ons

First Night Post Type Add-Ons Not Displayed When Business Date Is Greater Than Arrival Date


First Night add-ons/allowances will not be displayed to be added to a reservation when the business date is greater than the reservation arrival date.


NOTE: For hotels using the First Night post type for add-ons that are added to a reservation mid-stay and to only be charged on that night, we recommend changing the post type to Nightly, and then using the custom add-on posting feature and deselecting the nights that are not relevant after adding the add-on to the reservation.


Groups

Update Group Account Status: Start Date Equal To Business Date & Group Cancellation


When a group account status is set to Closed, and the group start date and the current business date are the same, then the group account status will be set to Open. When a group is cancelled, the group account status will be set to Closed.


When a group is moved from the current date (no picked up rooms) and moved to a future date, the account status will be set to Closed. 


If an account has any financial transactions, the status will not be set to Closed. 


Please note, this feature is related to the Accounts Receivable SHOW filter updates as of v5.86.


Journal

Update To Journal Revenue Tab Filters


You can now filter journal revenue information by multiple charge groups and view totals by charge code total, so you can generate the journal report with the consolidated revenue by charge code on one report.


Integrations

Connect APIs: deposit_policy & cancellation_policy In New Custom Groups


When the new custom group functionality is enabled for a hotel, the GET/groups and GET/groups/{id} endpoints will return the cancellation_policy and deposit_policy attributes in their responses. The policy information will reflect the policies set in custom groups.

Connect APIs: New Endpoint GET/hotels/{id}/segments


We’ve added a new API endpoint called GET/hotels/{id}/segments that retrieves a list of segments associated with a specific hotel, identified by unique ID(s).

Toast POS: Support Service Charges (Non-Residential Workflow Only)


Based on the setup of Auto Service Charge in Toast POS, if Auto Service Charge is set up as a percentage and gratuity=true, the correct amount will be posted as AUTO SERVICE CHARGE – GRATUITY.


If Auto Service Charge is set up as a flat fee per person or table and gratuity=true, the correct amount will be posted as AUTO SERVICE CHARGE – GRATUITY.


If Auto Service Charge is set up as a percentage and gratuity=false, the correct amount will be posted as AUTO SERVICE CHARGE – NO GRATUITY.


If Auto Service Charge is set up as a flat fee per person or table and gratuity=false, the correct amount will be posted as AUTO SERVICE CHARGE – GRATUITY.

Toast POS: Revenue Centers/Non-Residential Charges


For hotels with a Toast POS integration, when the /ordersBulk response has revenue center GUID in a particular check, the check will post to Stayntouch PMS as the revenue center’s name. When the /ordersBulk response has NO revenue center GUID in a particular check, the check will post to Stayntouch PMS as the restaurant’s name. The revenue center must be displayed on checks that have tip/gratuity as long as the revenue center is present in the order.

SiteMinder: Send Single Or Double Occupancy Price In Rate Message From PMS


For hotels with a SiteMinder integration, you can now send a double room price instead of the single room price. In Stayntouch PMS under Settings > Integrations > Central Reservation System > SiteMinder, users can activate the SEND DOUBLE OCCUPANCY RATE AMOUNT toggle. When this is activated, Stayntouch PMS will send the double occupancy rate amount from the rate details. By default, this toggle will be OFF.



Multi-Property Configuration

Multi-Property Configuration: Add-On Templates


In Multi-Property Configuration under Configuration > Rates > Add-Ons, you’ll find an option to Create template. You can also merge add-ons with existing add-ons by selecting the Chain checkbox in the PMS, and it will then merge based on the add-on name. When Chain is selected, the name will now be unique.





Add-on templates include the following fields:

  • Name (Required)
  • Description (Required)
  • Chain Template: Chain templates can be bulk imported when creating a new property.
  • Charge Group (Required) (Chain Charge Groups displayed)
  • Charge Code(Required) (Chain Charge Codes associated with selected Charge Group displayed)
    • If it does not exist in the PMS, this is left null.
  • Amount(Required) 
    • Tickbox labeled Editable in PMS
  • Currency
    • Grayed out with Hotel Currency displayed
  • Occupancy(Required): Select one of the following:
    • Adult
    • Child
    • Flat
    • Person
    • Room
  • Post Type(Required): Custom Add-Ons must be toggled on at all hotels in all environments. Select one of the following:
    • Nightly
    • First Night
    • Every Week
    • Post on Last Night
  • Features:Indicate the type of add-on.
    • Bestseller
    • Rate Only
      • Can only be selected when Reservation Only is deselected.
    • Reservation Only
      • Can only be selected when Rate Only is deselected.
    • Consume Next Day
    • Parking Add-On
    • Breakfast Add-On
  • Under Who can use this template?, you’ll be required to select either All properties or Selected properties to either make the add-on template available to all properties or only selected properties. If you choose Selected properties, you’ll need to indicate which properties.



The template will then be created, and when you select Chain, any hotels that subscribe to chain templates will receive the templates marked as Chain.




If you select the template again, you can also remove the template from the chain.



You can also search by or filter add-on templates from the top of the screen.





Multi-Property Configuration: Tax Option Added To Charge Code Template


For properties using Multi-Property templates, you can now associate a chain configured tax with a charge code at the Multi-Property level. The following updates apply:

  • When the charge code type is not “Payment” or “Tax”, Stayntouch PMS now shows the tax creation option.
  • From the dropdown, the user will see active tax charge codes.
  • Multiple tax charge codes can be added (single-select at a time).
  • When a charge code with a tax is subscribed to a hotel, tax cannot be removed in the PMS.
  • The hotel can add/remove additional taxes in the PMS.
  • If the tax charge code does not exist in the PMS, the hotel will then be subscribed to the tax charge code as well (any existing hotel level tax charge codes will be removed) and they will be linked.
  • Users can choose inclusive and exclusive.


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