Stayntouch PMS RIMS
RIMS has been designed to replace standard static confirmation/cancellation letters used by hotels. RIMS gathers data from the PMS and then crafts an email template using the reservation details and the hotel’s design preferences. RIMS also supports pre-arrival and post-stay communications. This integration can be used globally.
Main Features:
- Personalization of the confirmation letters, the limit if the hotel’s imagination.
- Guest leading journey.
- Fully responsive
- Guest experience
For direct reservations, RIMS send the guest a confirmation letter based on rules and guest journeys. The guest receives a dynamic confirmation letter that allows them to add notes or preferences to the reservation. These are handled as requested, and RIMS sends them to the hotel, who then validates them. The guest will receive an email from the hotel granting requests.
API USAGE
- GET/hotels/{id/rooms
- GET/hotels/{id/room_types
- GET/hotels/{id/rates
- GET/accounts
- GET/addons
- GET/cancellation_policies/translations
- GET/ /charge_codes/{id}/basic_taxes
- GET/deposit_policies/translations
- GET/posting_accounts/{id}
- GET//reservations/{id}/upsell_room_type_options
- GET/reservations - with date parameter, last_name, email, reservation_id, confirmation_number,
- GET/reservations/{id/notes
- GET/reservations/{id/external_reference
- GET/reservations/{id/deposits
Stayntouch Implementations/CSM will generate API OAuth keys to pdiestelhorst@hotel-rims.com:
- client_id
- client_secret
- hotel_id
NOTE: The Stayntouch confirmation letter should be turned off to avoid conflict with confirmation letters.