Monscierge

Monscierge allows hotels to increase communication efficiency, staff accountability, and guest experience. Through Monscierge’s Apple TV, the hotel can offer services or items that help drive additional revenue, such as extra pillows, outdoor activity, or a bottle of wine that generates revenue for the hotel. This integration can be used globally.

Main Features:

Recognition of the guest by displaying the name during the stay
Post the items ordered in the guest bill.

API USAGE

GET/hotel/{id}/charge_codes – Setup stage only
GET/reservations – Filtered by arrival and departure date—to get reservations not checked in and departing.
GET/reservations/checked_in – To get reservations in house.
POST/reservations/{id}/transactions – Vendor will send a charge request that the hotel’s staff receive in the app and accept it, then vendor sends a pay request that is posted to the bill with this endpoint.

Stayntouch Implementations/CSM will generate API OAuth keys to ernie.noblett@monscierge.com:

client_id
client_secret
hotel_id