Applies to: Stayntouch PMS
WrkSpot
WrkSpot is a total hotel platform for people, productivity, and profitability. WrkSpot is an all-in-one hotel operations platform that addresses hotels' unique needs.
- People Management: Technology is empowering hoteliers to refine processes and accelerate workflows.
- Panic and Safety: Safety and risk mitigation are top-of-mind for the industry today. WrkSpot can facilitate safe experiences for guests and employees through our hotel automation and safety monitoring capabilities.
- Operations Management: Housekeeping app.
API USAGE
- GET/hotels – Setup stage only
- GET/rooms – Setup stage only + on full resync request by WrkSpot
- GET/room_types/{id} – Setup stage only
- GET/reservations/{id} – Following a webhook event
- GET/guests/{id} – Following a webhook event
- POST/rooms/{id}/change_house_keeping_status – Every time a room status is updated in WrkSpot
- GET/rooms/{id}/change_house_keeping_status – Following a webhook event
- POST/rooms/{id}/service_status
- GET/rooms/{id}/service_status – Following a webhook event
WEBHOOK USAGE
- Endpoint: https://integration.wrkspot.com/api/stayntouch/v1
- Create Reservation
- Update Reservation
- Cancel Reservation
- No Show Reservation
- Reinstate Reservation
- Check-In
- Checked-Out
- Reverse Check-In
- Reverse Check-Out
- Room Move
- Room Status
- Room Status Service
- Group
- Edit Group
- Cancel Group
- Update Inventory
- End of Day Completion
- Room Assigned
Once webhooks are set up, OAuth keys can be issued. Stayntouch will generate OAuth keys to WrkSpot, and once the OAuth keys are created, Stayntouch will send them to WrkSpot. WrkSpot requires the following Stayntouch Connect credentials:
- client_id
- client_secret
- hotel_id