Stayntouch PMS: Release Notes (v5.77)

Modified on: Tue, 16 Jan, 2024 at 7:22 AM

Stayntouch PMS

Release Notes (v5.77)


Effective:


TABLE OF CONTENTS



ⓘ We'd like to call out a few special items that have been long-awaited and will make many of our customers happy:

  • From the Transactions tab of a group or house account, you’ll now see a payment type dropdown selection, which gives you the option to select the entity and payment method that will be associated with the bill.
  • During Stayntouch Guest Kiosk check-in, you can now choose to display only unique add-ons.
  • The Stayntouch PMS integration with Salto has been successfully refactored to bring hotels enhanced functionality with common areas, as well as support for mobile keys via the JustIN Mobile App.

Activity Log Records Payment Method For Hidden/Removed Bills

 

When a bill is hidden or removed from the Guest Bill, the Activity Log will now reference the payment method that was attached to the bill that was hidden or removed. This enhancement serves to indicate that the payment method was removed from that bill with the hidden/removed bill. Please note, the payment method will remain linked to the reservation or account to be linked to other bills. The Activity Log will also reference the bill number that was hidden/removed.




 

From the Transactions tab of a group or house account (Financials > Accounts), you’ll now see a payment type dropdown selection, which gives you the option to select the ENTITY and PAYMENT METHOD that will be associated with the bill. Please note, the ENTITY field will only show Company and Travel Agent Cards linked to the account.

 

 

When an entity is selected, Stayntouch PMS will link it to the bill and process all invoice generation actions with the selected entity’s details. This will include invoice details and email details.



 

If an entity is not selected for the account bill, the default entity will be the primary group account linked to the group or house account.

 

Add Payment Method Functionality

 

When a non-credit card payment method is selected, once both the payment method and entity are selected, Stayntouch PMS will show the payment method along with the entity name on the bill screen. Furthermore, once the entity is linked to the bill, Stayntouch PMS will also display the relevant card type icon on the bill.

 

 

When a credit card payment method is selected, Stayntouch PMS will show the option to use an existing card or add a new card.

 

If the user chooses to use an existing credit card, Stayntouch PMS will show all of the cards stored on the entity for the user to choose from. Once a card is selected, Stayntouch PMS will show the selected entity and payment method.

 


 

If the user chooses to add a new credit card, the user will be required to enter the credit card details.


 

Please note, because an account doesn’t have a card, when assigning a payment method to the account, the payment method will be stored on the account, so the payment method can be used for settlement on the account.

 

The entity and payment method saved for the account will be stored within the account Transactions tab. Each bill may have different dates, but the payment and entity will not change between dates within a bill.

 

Please note, you can also select Direct Bill as a payment method for account bills. If the user selects Direct Bill as a payment method, the user will be prompted to link a Company or Travel Agent in order to handle a Direct Bill payment.


 

Account Invoice Actions

 

Now that an account entity and payment methods can be linked to the respective bills within the account, the GENERATE INVOICE FOR option will not be adjustable when the user attempts to print/email or generate an invoice.

 

The bill will have the entity already assigned, and if the bill is assigned either a Company or Travel Agent, the GENERATE INVOICE FOR option will be grayed out and not adjustable, as the bill will be generated using the entity linked.


 

The GENERATE INVOICE FOR option should only be adjustable when the bill has the account entity linked, as in that case, the user will need to choose which of the linked cards the invoice should be generated for.

 

When a Company or Travel Agent Card is removed from an account, the user will be informed that removing the card may update the billing and rate information. When this occurs, the bills assigned to that entity will default to the account entity; however, the payment methods linked to the bill will remain attached to the bill. 

 

NOTE: Locked bills will NOT remove the entity from the bill, as bills are locked using the card details. 

 

Activity Logs

  • The account Activity Log will record when a new payment method and entity are added to a bill.
  • The account Activity Log will record when a Company or Travel Agent is removed from an account.

 

Display Of PMS Application Version

 

If you wish to view the Stayntouch PMS application version, please contact Customer Support. Once the PMS application version is active for the hotel, they will see a new menu item from Settings called ABOUT APPLICATION.


Restrict The Option To Edit/Remove Overage Transactions

 

To avoid out of balances from the ALLOWANCES section of the Guest Bill, we’ve restricted the editing and removing of overage transactions. If a transaction has an overage, and a user attempts to remove or edit the transaction, users will now receive an error message stating, “Transaction overage of consumed charge. Manually adjust on the Guest Bill,” and the transaction will remain.



Check For Active Add-On With Date Range When Attempting To Toggle Off “Enable Add-On Date Range/Sets”

 

When the ENABLE ADD-ON DATE RANGE AND SETS toggle is turned OFF from Settings > Rates > Rate & Add-On Settings, Stayntouch PMS will check to see if there are any active add-ons with a date range. If there are active add-ons with a date range, the user will be unable to turn OFF the toggle. If there aren’t active add-ons with a date range, the toggle can be turned OFF.

 


Stayntouch Guest Kiosk: Display Only Unique Add-Ons

 

From Settings > Kiosk > Add Ons, you can now choose to Display Only Unique Add-Ons. When this checkbox is selected, only unique add-ons will display during Stayntouch Guest Kiosk check-in. If the checkbox is NOT selected, all add-ons will display during Stayntouch Guest Kiosk check-in. Moreover, add-ons that already exist on the reservation will not be displayed to the guest for selection.


Refactoring of Salto Integration

 

The Stayntouch PMS integration with Salto has been successfully refactored to bring hotels enhanced functionality with common areas, as well as support for mobile keys via the JustIN Mobile App. Hotels looking to switch to the new refactored integration should contact Customer Support.

 

 

You Ask... We Listen


Stayntouch Guest Kiosk: Past Dates & Day Of The Week Color Display

 

For Stayntouch Guest Kiosk, past dates and day of the week colors now correspond with the TEXT COLOR selected from Settings > Kiosk > Kiosk Design Setup. This enhancement is to address the scenario where the past dates and day of the week color defaulted to white, which made these fields impossible to read if the background color was white.



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