Stayntouch PMS: Release Notes (v5.74 & v5.75)

Modified on: Mon, 6 Nov, 2023 at 11:11 AM

Stayntouch PMS

Release Notes (v5.74 & v5.75)


Effective:


TABLE OF CONTENTS



ⓘ We'd like to call out a few special items that have been long-awaited and will make many of our customers happy:

  • For properties with a Duetto integration, you can now choose whether or not you want to send both AmountBeforeTax and AmountAfterTax in the reservation, rate, and group messages.
  • You can now select “Next 365 days” and “Current + Twelve Months” as duration filters for the Reservation and Stays Custom Exports. You can also select “Current + Twelve Months” as a time period filter for the Business on the Books Report. Moreover, all scheduled reports now include the current date when selecting the “Next 365 days” time period filter.


Product Enhancements

Detach Accompanying Guest Card

 

You can now simply remove an accompanying guest card from a reservation by clicking the DETACH GUEST CARD button next to the accompanying guest’s name.


Accompanying Guest Names Are Read Only When Guest Card Is Attached

 

Accompanying guest names are now grayed out and read only if a guest card is attached to a reservation, so that users cannot change the name on the accompanying guest card from the ACCOMPANYING GUESTS section on the stay card.


 

To change the accompanying guest, you need to detach the guest card first. To change the name on the accompanying guest card, you need to click SHOW GUEST CARD and update the accompanying guest’s name from their guest card.



Reservation Custom Export: New Duration Filters

 

When scheduling a Reservation Custom Export from Reports > Schedule a Report/Export > Custom Exports > + NEW EXPORT > Reservations, you can now select a “Next 365 days” duration filter, which includes the current date plus the next 365 days. Furthermore, you can also select “Current + Twelve Months” as a duration filter. When selected, the Reservation Custom Export will display data for the full current month plus the next 12 months.


Stays Custom Export: New Duration Filters

 

When scheduling a Stays Custom Export from Reports > Schedule a Report/Export > Custom Exports > + NEW EXPORT > Stays, you can now select a “Next 365 days” duration filter, which includes the current date plus the next 365 days. Furthermore, you can also select “Current + Twelve Months” as a duration filter. When selected, the Stays Custom Export will display data for the full current month plus the next 12 months.


Business on the Books Scheduled Report: “Current + Twelve Months” Time Period Filter Added

 

When scheduling the Business on the Books Report from Reports > Scheduled a Report/Export > Scheduled Reports, you can now select “Current + Twelve Months” as a TIME PERIOD filter. When selected, the Business on the Books Report will display data for the full current month plus the next 12 months.


Scheduled Report: “Next 365 days” Time Period Filter Now Includes Today

 

From Reports > Scheduled a Report/Export > Scheduled Reports, all scheduled reports now include the current date when selecting the “Next 365 days” TIME PERIOD filter. Previously, the filter did not include the current date; rather, it included the current date +1.


Seconds Added To Financials > CC Transactions > Payments Activity Log Timestamps

 

We’ve added seconds alongside hours and minutes to the timestamp in the Financials > CC Transactions > Payments activity log. The timestamp format is as follows: [Date (hotel format)], [HH:MM:SS, AM/PM].


Add-On Bundle Translations Displayed On Guest Bill, Stayntouch Guest Mobility, & Stayntouch Guest Kiosk

 

If a different language is selected as the default, the add-on bundle name translation is now displayed on the Guest Bill and via Stayntouch Guest Mobility and Stayntouch Guest Kiosk.

 

When DISPLAY RATE NAME ON BILL/FOLIO is enabled from Settings > Rates > Rates > Select Rate, the rate name translation will show instead of the add-on bundle translation.

 

Guest Bill/Invoice


 

Stayntouch Guest Mobility

 

 

Stayntouch Guest Kiosk


Rate Manager: Max Length Of Stay Restriction

 

If hierarchy restrictions are enabled for a hotel, when the Max Length of Stay hierarchy restriction is added to a rate, it will pull through to Revenue Management > Rate Manager, as per intended functionality. This enhancement is to address the scenario where the Max Length of Stay hierarchy restriction was not being pulled through to the Rate Manager when added to a rate.



Duetto: Choose How To Send Rates

 

From Settings > Integrations > Revenue Management System > Duetto, properties can now choose whether or not they want to send both AmountBeforeTax and AmountAfterTax in the reservation, rate, and group messages by turning ON or OFF the SEND BOTH BEFORE AND AFTER AMOUNT toggle. If this toggle is turned ON, both AmountBeforeTax and AmountAfterTax will be sent in the reservation message. By default, the toggle will be OFF. AmountBeforeTax will exclude taxes and add-on revenue.  For rate and group messages, the add-ons defined as nightly are deducted. 

 

This change needs to be coordinated with Duetto support. 

Synxis: Group Block Message Now Sends AmountAfterTax Tag 

 

For hotels with a SynXis integration, if a hotel has defined the RATE TYPE TO USE IN RESERVATIONS & BLOCKS setting as AmountAfterTax, Stayntouch now sends the group block message with the AmountAfterTax tag. This was previously only available for rate and reservation messages.


Connect API: GET/reservations/{id}/revenue

 

The GET/reservations/{id}/revenue API was returning revenue by revenue type; however, we have now added the revenue by charge code, giving more detailed information to vendors.


Non-Credit Card/Inactive Payment Types From Adyen/Stayntouch Pay: Proceed Without Card Data


Stayntouch PMS now defaults to support a broader range of alternative payment methods. This functionality is ready to use with the following options, subject to compatibility with your payment provider:
  • Blik
  • Giropay
  • Interac
  • Sofort
  • Trustly
  • EFTPOS
  • iDeal
  • Bancontact
  • AliPay
  • Swish
  • WeChat Pay


Key Updates:
  • These payment methods can be processed even without card data, simplifying transactions.
  • Please note, inactive payment types are temporarily displayed on the Daily Payments Report, Comparison Report, and Journal Payments screen. A forthcoming update is scheduled to address this.
  • Please note, support for these payment methods relies on the capability of your payment provider.

 

We have introduced enhanced payment links that accommodate the deposit rules set by hotels. This allows hotels to collect the correct deposit amount before and after check-in.

 

Features:

  • Pre-Check-In Deposit Rules:Payment links now take into account the hotel’s deposit rules before check-in.
    • Example: If the deposit rules state that a 50% deposit is required upon reservation creation, and 100% of the payment is required 24 hours before check-in, the link will reflect the correct amount due at the time the guest opens the link.

 

 

  • Post-Check-In Payment Balance: The payment link will display the updated guest-to-pay balance post-check-in without considering the deposit rules.

 

 

  • Payment Methods & Tokenization:
    • Credit cards that can be tokenized will enable easier subsequent payments.
    • Untokenizable payment methods will require the hotel to manage the remaining balance through other means.




  • Link Reusability: The payment link can be reused for remaining payments and will always show the current guest-to-pay balance.


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