Stayntouch PMS: Release Notes (v5.67)

Modified on: Mon, 19 Jun, 2023 at 5:04 PM

Stayntouch PMS

Release Notes (v5.67)


Effective:


TABLE OF CONTENTS



ⓘ We'd like to call out a few special items that have been long-awaited and will make many of our customers happy:

  • We now support Guest Bill entities without routing, which allows hotels to issue invoices for accompanying guests/different entities linked to the same reservation, and link a reservation’s accompanying guest card and associated company and travel agents to a bill without having to select charge code routing (you can still add routing as per existing functionality if desired).
  • When a user selects the country dropdown via Stayntouch PMS, Stayntouch Guest Mobility, and Stayntouch Guest Kiosk, the defined countries will appear, in order, above the dashed line when countries are defined and Sort Order is enabled from Settings > Hotel & Staff > Countries.

 

Product Enhancements

Guest Bill Entity Without Routing

 

We now support Guest Bill entities without routing, which allows hotels to do the following:

  • Issue invoices for accompanying guests/different entities linked to the same reservation
  • Link a reservation’s accompanying guest card and associated company and travel agents to a bill without having to select charge code routing (you can still add routing as per existing functionality if desired)

 

In effect, when a reservation has multiple accompanying guests, travel agent cards, and/or company cards associated with a single reservation, hotels can now issue an invoice to each of the guests or associated cards with their details on the Tax Invoice issued. Hotels will decide either at check-out or issuing of the bill what needs to be present on each Guest Bill and manually move the charges to each respective Guest Bill.



















 

Once the charges have been moved to the respective Guest Bill, the user will then be able to add a payment method and choose the desired payment method for the bill. Within the payment method selection screen, you’ll see a dropdown menu where you can select from all the cards linked to the reservation (for all accompanying guests, companies, and/or travel agents).

 

Once saved, that particular bill will be linked to the selected entity and the invoice produced will use those card details on the invoices (Information Invoice, Tax Invoice, and Copy of Tax Invoices).



 

Items to Note: 

  • Bill #1 is always the primary guest bill and cannot be changed to another entity.
  • Payment methods and entities (i.e., accompanying guests, travel agents, and/or companies) can be edited from within the particular bill. If bill routing is added for a bill, the entity cannot be changed from within the bill—it has to be edited within the BILL ROUTING window.
  • When the credit card payment method is selected, the user will be able to link an existing credit card to the bill entity or add a new credit card for that entity.
  • If an accompanying guest is removed from the reservation, any bills previously associated with that accompanying guest will default to the primary guest. 
  • The payment method is stored against the bill to which it has been assigned. If an accompanying guest is removed from the reservation, and the accompanying guest had a bill associated with it, the payment method will remain on the bill, and the bill will default to the primary guest. The user would need to change the payment method if necessary.
  • When a reservation has been checked in, any charges posted to a bill and then paid for will display for the appropriate entity on the invoice. An accompanying guest cannot be removed from a reservation if bills under that guest have been locked and an invoice has been generated.
  • If you void a bill, the void action will create a BILL VOIDED tab and BILL VOID tab as per normal, and it will keep the associated entity attached to it.

Weekly Add-On Count During Reservation Creation

 

During reservation creation, the weekly add-on count will display correctly on the Enhance Stay screen, as per expected functionality. This enhancement is to address the scenario where the add-on count was not displaying correctly on the Enhance Stay screen during reservation creation.



Incomplete Rates Now Marked

 

Rates are now marked as INCOMPLETE if all of the mandatory fields are not present. Rates can be saved without completing all mandatory fields; however, they will be marked as INCOMPLETE, and the status will automatically be set to disabled. Rates will be shown as INCOMPLETE if room types and date ranges are not complete. Once all the mandatory fields are updated, the rate will be marked as completed in the database, and the status can be set to active. You’ll also notice a Show incomplete rates checkbox, which will only show incomplete rates. Selecting Show incomplete rates will automatically select the Show inactive rates checkbox; however, selecting Show inactive rates will only show inactive rates and will not automatically select Show incomplete rates.



iHotelier/TravelClick Now Supports House Level/Room Type Level Sell Limits

 

We have changed the format in which we send availability details for iHotelier/TravelClick. With this change, house level and room type level sell limits are now supported.

iHotelier/TravelClick Supports Custom Daily Rates

 

The iHotelier/TravelClick block message has been updated to support custom daily rates in groups.

iHotelier/TravelClick — AmountAfterTax Tag Supported In Rate & Reservation Messages

 

For hotels with an iHotelier/TravelClick integration where tax is inclusive, Stayntouch PMS now supports the AmountAfterTax tag in reservation and rate messages. This change may be needed if a hotel is integrated with iHotelier and another system that is already using the AmountAfterTax tag. This is  a technical change that needs to be coordinated between the Stayntouch Implementation team and the iHotelier team.


You Ask… We Listen

 

Functionality For Enforce Country Sort Order

 

The following functionality applies when countries are defined and Sort Order is enabled from Settings > Hotel & Staff > Countries:


 

  • When a user selects the country dropdown via Stayntouch PMS, Stayntouch Guest Mobility, and Stayntouch Guest Kiosk, the defined countries will appear, in order, above the dashed line.

 

Stayntouch PMS




Stayntouch Guest Mobility



Stayntouch Guest Kiosk


 

Stayntouch Guest Kiosk Guest Mandatory Schema



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