Stayntouch PMS
Release Notes (v5.62)
Effective:
- 5 April 2023 for customers using https://pms.us.stayntouch.com
- 10 April 2023 for customers using https://pms.eu.stayntouch.com
- 12 April 2023 for customers using https://pms.stayntouch.com
TABLE OF CONTENTS
- Digital Signature Enhancement
- Reservations By User Scheduled Report: Change To Select All Functionality
- Seconds Added To Activity Log Timestamps: Guest Cards, Company Cards, TA Cards, Groups, Allotments, Stay Cards, & Rates
- Budgets: Message Upon CSV Import If Header Names Not Present
- Set First Night Allowance Add-On To Consume Next Day
- Create Rate With Rate Name That Already Exists
- Add-On Marked As Manual Posting Cannot Be Added To Rates
- CRS: Receive Multiple Company Profiles & Use The Correct One
- Connect API Changes
ⓘ We'd like to call out a few special items that have been long-awaited and will make many of our customers happy:
- You can now choose to require a signature at check-in, regardless of whether or not agreement to Terms & Conditions is enabled for the property.
- We’ve changed the way the SELECT ALL options work on the scheduled report version of the Reservations by User Report, so that the scheduled report will show all parameters (including newly created parameters) regardless of when the report was created.
YOU ASK... WE LISTEN
Digital Signature Enhancement
When Require Signature at Check In is selected from Settings > Hotel & Staff > Hotel Details, the guest signature field will always remain, irrespective of whether or not agreement to Terms & Conditions is enabled for the property. This applies to check-in via Stayntouch PMS, Stayntouch Guest Mobility, and Stayntouch Guest Kiosk.
Reservations By User Scheduled Report: Change To Select All Functionality
We’ve changed the way the SELECT ALL options work on the scheduled report version of the Reservations by User Report from Reports > Schedule a Report/Export > Scheduled Reports. Previously, the SELECT ALL options only selected the current options, so if a new option was created afterwards, the report wouldn’t include it. For example, if the scheduled report was supposed to show all users, and a new user was added afterwards, the scheduled report wouldn’t show any new users. Now, the scheduled report will show all users (or any other parameters) regardless of when the report was created.
PRODUCT ENHANCEMENTS
Seconds Added To Activity Log Timestamps: Guest Cards, Company Cards, TA Cards, Groups, Allotments, Stay Cards, & Rates
We’ve added seconds alongside hours and minutes to the timestamp in the Activity Logs for guest cards, company cards, travel agent cards, groups, allotments, stay cards, and rates. The timestamp format is as follows: [Date (hotel format)], [HH:MM:SS, AM/PM].
Budgets: Message Upon CSV Import If Header Names Not Present
Upon importing a CSV file from Financials > Budgets, you will receive a “Budget not uploaded” message (see screenshot below) if the header field names are empty.
Set First Night Allowance Add-On To Consume Next Day
A First Night allowance add-on can now be set to Consume next day. If a First Night allowance add-on set to Consume next day is added to a reservation, when End of Day is run, if the allowance add-on is set to Add to price, the price will be posted to the Guest Bill, and the value of the allowance add-on will be loaded to the Allowances tab. If the reservation is longer than one night, subsequent allowance loads will not load, as the allowance add-on is set to First Night only.
Create Rate With Rate Name That Already Exists
You can now create a rate with a rate name that already exists, so long as the rate code is unique.
Add-On Marked As Manual Posting Cannot Be Added To Rates
Add-ons marked as Manual Posting Only can no longer be added to a rate. If an add-on is an existing add-on that has already been attached to a rate, and you try to change it to Manual Posting Only, you will receive a message stating, “Add-on in use on rates”.
Add-ons marked as Manual Posting Only that were previously linked to a rate before this change was implemented will still remain attached to the rate and will appear on any reservations that have purchased that rate.
As you can see in the example below, the “Manual Posting Add-On” had been previously linked to the “Manual Add-On” rate, so that rate still includes the add-on and posts it to the reservation, but when you go into the rate itself, you won’t see the “Manual Posting Add-On” as an option for selection. As a reminder, add-ons do not post during the End of Day process.
CRS: Receive Multiple Company Profiles & Use The Correct One
Central Reservation Systems (CRS) (excluding iHotelier) have the ability to send multiple company profiles with an indication of which one is a CRS profile and which one is a PMS profile. The tag “ID_Context” in the inbound message defines if the profile ID in the message is the PMS ID or CRS ID. Previously, we only looked at the CRS profile ID, but now we have added support to prioritize the PMS profile ID and match that first. This ensures Stayntoucb PMS always uses the correct company profile from the PMS when a reservation is created via the CRS.
Connect API Changes
We have implemented the following Connect API changes:
- GET/guests and GET/guests/{id}: We have added membership information into these two calls. The response includes membership number, type, and level (if applicable).
- DELETE/restrictions/house, DELETE/restrictions/rate, and DELETE/restrictions/rate_type: We have added a new call that allows vendors to delete length_of_stay, advance_booking, and stay_through restriction types in rate, house, and rate-room level.
- POST/record_cc_payment: The logic has been enhanced to store the transaction_id in the database even if no token is provided in the POST call.