Applies to:          Stayntouch PMS          

TakeUp RMS

TakeUp RMS helps hotels drive higher revenue by using AI and Machine Learning to optimize room rates for all future dates (not just 365 days).

MACHINE LEARNING + HUMAN REVIEW

TakeUp RMS is an advanced AI that utilizes reinforcement learning, a mathematical system that uses “the results” to teach itself how to continuously improve over time. To provide the best customer experience, they also have dedicated revenue management experts regularly review rate changes and monitor TakeUp RMS’s performance. The Takeup RMS team specializes in small- to medium-sized boutique hotels.

TakeUp RMS uses Stayntouch Open APIs to pull data and push pricing decisions (daily price points) back to Stayntouch. TakeUp RMS uses a one-to-many approach; meaning only one rate code in the PMS is updated, and all other dynamic rates have to be derived from it in order to effectively manage dynamic pricing changes.

SETUP

Hotels need to advise TakeUp RMS which "Master Rate Code" to use for pricing, and they need to ensure that any dynamically priced rate codes are derived from the "Master Rate Code". The "Master Rate Code" must have rate values against all room types available in the rate configuration. This integration does not support restrictions currently.

API USAGE

• GET/hotels – Setup stage only
• GET/hotels{ID} – Setup stage only
• GET/hotels/{ID}/rates – Setup stage only + once per week
• GET/hotels/{ID}/room_types – Setup stage only + once per month
• GET/reservations/summary – Parameter = updated and created today, once a day
• GET/reservations/{id}
• GET/rate/{ID}/amount – Upon set up only, broken down to 30 days of data in each call
• PUT/rate/{ID}/amounts

Updating (PUT) daily price points for one selected rate code in Stayntouch

• Rate values must exist in Stayntouch PMS in order for TakeUp RMS to update daily prices. They do not have the ability to post (create) new daily price points without pre-existing values. Rate changes applied by TakeUp RMS are visible in Rate Manager only.
• This integration supports single and double pricing only.

WEBHOOK USAGE

• There are no webhooks in place.

GENERATING OAUTH KEYS

• The hotel needs to send authorization to their Stayntouch CSM or Implementations allowing TakeUp RMS to access their data.
• Stayntouch Implementations or CSM will generate API OAuth keys, and once created, Stayntouch will communicate these to TakeUp RMS.
• TakeUp RMS requires the following Stayntouch Connect credentials:
  • client_id
  • client_secret
  • hotel_id