Applies to: 
Stayntouch PMS
Stayntouch PMS Operto Guest Technologies
Operto Guest Technologies is a leading hospitality automation and IoT operating system for vacation rentals and hotels. Operto offers many products, which are grouped into three main categories:
- Operto Guest: Minimize dependency on staff, increase positive reviews, and deliver a premium guest experience.
- Operto Tech: Automate access and proactively reduce property damage and operational costs using smart devices.
- Operto Teams: Grow with leaner operations, onboard and manage staff with ease, and reduce turnover time and complaints.
The integration with Stayntouch is with the Operto Teams product.
To activate this integration for your property, please contact Customer Support.
API USAGE
- GET/hotels: Setup stage only
- GET/rooms: Setup stage only
- GET/rooms/{id}: Setup stage only
- GET/room_types/{id}: Setup stage only
- GET/reservations: Upon setup, to get future data on the books
- GET/reservations/{id}: Following a webhook event
- POST/rooms/{id}/change_house_keeping_status: Every time a room status is updated in Operto
WEBHOOK USAGE
- New Reservation
- Edit Reservation
- Cancel Reservation
- Reinstate Reservation
- Room Assigned
- Room Move
Webhooks Endpoint: https://teams.operto.com/ep/stayntouch (same for all clients)
GENERATING OAUTH KEYS
- Stayntouch Implementations or CSM will generate API OAuth keys using the below process
- Operto requires the following Stayntouch Connect credentials:
- client_id
- client_secret
- hotel_id
CONTACTS
- Operto Customer Support: support@operto.com