Applies to:          Stayntouch PMS          

Wheelhouse

Wheelhouse is a fully-automated intelligent pricing software that leverages more than 10 billion data points daily to help hotel listings earn 10-40% more revenue. Wheelhouse provides data-driven recommendations for each setting based on an analysis of rental and local markets. Users can view the pricing recommendations generated by the Wheelhouse Pricing Engine and decide whether to fully automate their pricing (i.e., use the recommendations), fully customize their pricing according to rules set by the user, or use a combination of the two strategies.

SETUP

Hotels need to advise Wheelhouse which Master Rate Code to use for pricing, and they need to ensure that any dynamically priced rate codes are derived from the Master Rate Code. The Master Rate Code must have rate values available in the rate configuration.

The hotel needs to send authorization to their Stayntouch CSM or Implementations allowing Wheelhouse to access their data. Stayntouch to generate OAuth keys, and once created, communicate these to Wheelhouse.

Wheelhouse Dashboard

API USAGE

• GET/hotels - setup stage only
• GET/hotels{ID} - setup stage only
• GET/hotels/{ID}/rates - setup stage only + once per week
• GET/hotels/{ID}/room_types - setup stage only + once per month
• GET/hotels/{ID}/rooms - setup stage only + once per month
• GET/hotels/{ID}/addons - setup stage only + once per month
• GET/reservations - parameter = updated today, per_page=10, once an hour, filter - arrival
• GET/inventories - every 6 hours, broken down to 30 days of data in each call
• GET/restrictions/room_type - 3 times a day, max 30 days consecutive
• GET/rate/{ID}/amount - upon setup only, broken down to 30 days of data in each call
• PUT/rate/{ID}/amounts 
• POST/restrictions/room_type - only MLOS is supported

Updating daily price points for one selected rate code in Stayntouch

• Rate values must exist in Stayntouch in order for Wheelhouse to update daily prices. Stayntouch does not have the ability to post (create) new daily price points without pre-existing values. Rate changes applied by Wheelhouse are visible in the Rate Manager only.
• Wheelhouse supports single and double pricing only, where both values will always be the same to start with. Phase 2 will support extra adults and children, and independent single and double occupancy. Extra adults and children pricing will read from the rate settings in Stayntouch for now.

WEBHOOK USAGE

• There are no webhooks in use.

CONTACTS

• Brian Johnson, brian.johnson@usewheelhouse.com