Optii Solutions

Modified on: Tue, 11 Oct, 2022 at 6:47 AM

Applies to:          Stayntouch PMS          


Optii Solutions


Optii Solutions is a data-driven platform that optimizes labor and cleaning sequences for planning efficiency and faster turnaround times.

  • Employs predictive, intelligent AI to optimize room attendant routes in real-time to deliver cleaning efficiency and an excellent guest experience.
  • Centralizes operations for full visibility and improved team performance.
  • Manages room attendant and room status with intelligent automation, eliminating ineffective manual communications.
  • Tracks and traces audit trails for cost-efficiency per occupied room.
  • Resource clustering and streamlines the supervisor function.
  • Trains team members on evolving cleaning protocols, like irregular stayovers and delayed departure cleans.

 

Housekeeping staff will use Optii to update room status only. Out of Order or Out of Service will not be applied through Optii. Room status and room status services updated in the PMS will be automatically updated in Optii.

 

Note: Room status in the PMS must be updated via Housekeeping > Room Status, then click on a room number and update the status.

 

The integration does not support updating room status via the main page.

 

API USAGE

  • GET/hotels - setup stage only
  • GET/rooms - setup stage only + on full resync request from Optii
  • GET/rooms/{id} - in case of an unknown room
  • GET/room_types/{id} - setup stage only
  • GET/reservations - for all rooms, once per day in date range (normally 8)
  • GET/reservations/{id} - following a webhook event
  • GET/guests/{id} - following a webhook event
  • POST/rooms/{id}/change_house_keeping_status - every time a room status is updated in Optii

 

WEBHOOK USAGE


There will be four dedicated endpoints per chain. The Optii team needs to advise new endpoints for each chain.

  • Reservations
    • Create
    • Update
    • Cancel
    • Check-In
    • CheckedOut
    • Reverse Check-In
    • Reverse Check-Out
    • No Show
    • Reinstate Reservation
    • Room Move
    • Assign Room Number
  • Guests
    • Create
    • Update
    • Anonymize guest data
  • Room Status
    • Room Status
  • Room Status Service
    • Room Status Service

 

CONTACTS

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