Credit Card Transactions

Modified on: Wed, 21 Sep, 2022 at 7:40 AM

Applies to:          Stayntouch PMS          

Credit Card Transactions


To view a list of approved and declined credit card transactions, you can navigate to Financials > CC Transactions, where you will see Approved and Declined transactions for a specific date listed under the PAYMENTS tab. You can view transactions for a specific day by clicking the DATE button and then selecting a date. To view individual transactions, click the downward-facing arrows for a complete list of approved or declined transactions on the selected date. You can even view a specific reservation by clicking on the reservation number.

 










You can print the list of payments for a specific date by clicking on the dropdown tab in the center of the screen and selecting the PRINT button.




The PAYMENTS and AUTHORIZATIONS tabs on the CC Transactions page differ slightly, in that some authorizations may be reversed. You will find such Reverse Authorizations within the AUTHORIZATIONS tab along with Approved and Declined transactions. Please note, an authorization is NOT a payment; rather, it is a reservation of funds on a guest credit card. A payment, on the other hand, takes the actual funds from the guest credit card.

 











As before, you can view a specific reservation by clicking on the reservation number.

 

You can print the list of authorizations for a specific date by clicking on the dropdown tab in the center of the screen and selecting the PRINT button.



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