Stayntouch PMS Journal
The Journal functions much like a report and lists all the property’s financial transactions based on when End of Day was last completed. (Locate the Journal under Financials > Journal.) The Journal is a succinct overview of the total revenue generated and every payment posted and refunded at the property. Different ledgers on the Journal can be run for a single date or multiple date ranges with the calendar icon (located in the upper left hand corner of the page).
Permission to View: User roles must be assigned the Access Journal permission from Settings > Hotel & Staff > Permissions to access the Journal.
OVERVIEW
The Journal automatically opens to the SUMMARY view. This page includes the day’s deposit balance, guest balance, and A/R balance information, also commonly referred to as ledgers, which represent the hotel’s financial activity. The REVENUE and PAYMENTS tabs show the hotel’s revenue and payments for the selected date range, respectively.
LEDGERS
- DEPOSIT BALANCE: Any payment made to a reservation prior to the reservation’s arrival/stay date is considered “advanced pay” and appears under the Deposit Balance. You may choose to view an expanded list of all the day’s postings by clicking the orange chevron arrows.
- Opening: Closing balance from the previous business date.
- Debit: Charges posted to future reservations and deposits being moved to the guest ledger at check-in.
- Credit: Payments posted to future reservations.
- Closing: The closing balance for the current day.
- GUEST BALANCE: Any payments posted during the guest’s stay or to an account will be recorded under the Guest Balance. You may choose to view an expanded list of all the day’s postings by clicking the orange chevron arrows.
- Opening: Yesterday’s closing balance for in-house guests, checked-out with balance guests, and accounts.
- Debit: Charges posted to in-house guests, checked-out with balance guests, and accounts.
- Credit: Payments transferred from the deposit balance when a guest checks in. This includes payments made for in-house guests, checked-out with balance guests, and accounts.
- Closing: Balance for the day for all checked-in guests, in-house guests, and accounts.
- A/R BALANCE: The A/R balance is a list of all charges that were direct billed to an A/R account. This includes all payments on the A/R account.
- Opening: Closing balance for all A/R accounts from the previous date.
- Debit: Any direct bill from a guest reservation or a front desk/group account.
- Credit: Any payments received on A/R accounts.
- Closing: Balance for the day for all A/R accounts.
OTHER TABS
- REVENUE: The total revenue generated for each charge code, grouped by charge group configured for your property. Within the PMS, multiple charge codes can be grouped under a unique charge group, such as room, tax, food, payments, etc.
- PAYMENTS: A running list of all your property’s configured payment types. Each payment type will list the total amount collected for a date or date range.
- Total: All the payments for the date/date range selected.
- Pre-Stay: All payments that would be placed under deposit summary (i.e., prior to check-in).
- In-House: Payments collected for in-house reservation, checked-out reservations, or accounts.
- Post-Stay: Payments collected t for A/R accounts.
- CASHIER: A place for tracking cash and check payments submitted at the end of a front desk agent’s shift.
