Stayntouch PMS Post Charges
To quickly post charges to a room, guest, company, or travel agent, navigate to Front Desk > Post Charges.
From there, you can enter either the room number or guest name, company name, or travel agent name to post the charges to.
If you wish to detach the card and select another card, click DETACH CARD.
Upon selecting a room, guest, company, or travel agent, you can choose from one of the pre-populated charge codes (in this case, the items marked as Favorite), or you can select another charge group from the dropdown menu. You can select All Charge Groups, Favorite, or any other charge groups that have been created for your property. You can also search individual charge codes from the search bar if the ALLOW MANUAL POSTINGS toggle has been turned ON from Settings > Financials > Charge Codes > Select Charge Code.
In this example, we’ll select All Charge Groups. From here, we can select from any of the available charge codes at the hotel. The selected items will appear on the right side of the screen with their price and quantity, and on the left side of the screen, you’ll see an orange number icon indicating the quantity of that item selected.
To edit the price of an item, click on the item, make sure the PR key is highlighted in orange, and enter the price from the number pad.
Similarly, to edit the quantity of an item, click on the item, make sure the QTY key is highlighted in orange, and enter the quantity from the number pad.
You can also add a REFERENCE & DESCRIPTION for an item, and choose to SHOW REFERENCE ON GUEST INVOICE.
Once you’ve selected a charge code or multiple charge codes and edited the price or quantity, you can choose which bill to post the charges to. In this example, we’ll leave it on bill #1.
After you’ve made all your selections and chosen a bill to post the charges to, you can select the POST CHARGE button. This will post the charges to the guest bill, and you can then choose to POST ANOTHER CHARGE or CLOSE WINDOW.
