Stayntouch PMS: Release Notes (v5.49)

Modified on: Mon, 30 Oct, 2023 at 10:39 AM

Stayntouch PMS

Release Notes (v5.49)


Effective:


TABLE OF CONTENTS


PRODUCT ENHANCEMENTS

Import Budgets Per Market Code and Charge Code Using CSV File


In addition to adding budgets manually per market code and charge code, you can also import budgets via CSV file per market code and charge code either per month or per day. To do so, navigate to Financials > Budgets, where you’ll see an IMPORT CSV button. Please note, to upload a budget by day, the user must select the month to expand the budgets module, and then select IMPORT CSV. Upon clicking the IMPORT CSV button, you will be able to import a CSV file. Budgets can only be imported for a date starting business date +1. Any records that have a date range prior to the business date +1 will not be imported.



We have attached a sample template of a budgets CSV file that can be uploaded from here at that bottom of this article. Please note, you can upload 4 different types of budgets via 4 separate CSV files: one for charge code by month, one for charge code by day, one for market by month, and one for market by day. Furthermore, you can upload more than one row at a time, which would look something like below:


Market Code by Month:



Charge Code by Month:



Market Code by Day:



Charge Code by Day:



Please find a sample file template for each header type attached to the bottom of this article.


Additional Notes:

  • If working in Excel on a Mac, you must save the file as a Specialty Format, .csv—not the Common Format version.
  • Generally, you will run into trouble if you attempt to upload a file that is missing column or row headers OR has extraneous column or row headers OR has extra commas at the end of the rows on the CSV file.
  • Column A should always be labeled "Type", and the row labels should be "Revenue" and "Nights".
    • You should generally have 2 rows per Charge Code or Market Code that you are importing data for.
    • You can import more than 1 Charge Code or Market Code at a time, but you should not have extra rows that you do not have complete data for (e.g., if you were importing data for 4 Market Codes, you'd have 9 rows in your file—one for the column headers and 2 for each of the 4 Market Codes).
  • Column B should always be labeled "Hotel Code"; you can find the value to paste into all of the rows for this column in Settings > Hotel & Staff > Hotel Details > Hotel Code.
  • Column C will always be labeled either "Charge Code" or "Market Code" depending on what type of budget you are importing.
    • The values for Charge Code are the "code" and not the description or group. These can be found in Settings > Financials > Charge Codes > CODE column.
    • The values for Market Code can be found in Settings > Reservations > Markets.
  • Column D should always be labeled "Year" and list the 4 digit year (e.g., 2024, 2025, 2026)
  • Columns E through the end should have the by day or by month column headers listed below. If you are not importing the full year, you should only have column headers for the months or days you are importing.
  • By Day column headers should appear as d-mmm (e.g., "June 1st" would appear as "1-Jun").
  • By Month column headers should appear as the full month name (e.g., June, July, August, September)

Guest Name and Room Number Display for Consumed Charges on Group Allowances


Stayntouch PMS now displays the guest name and room number for consumed group charges shown from Groups > Manage Groups > Select Group > Transactions > ALLOWANCES.


Country Column Added to Yearly Tax Report (Report Inbox & Scheduled Report)


We’ve added a COUNTRY column to the Yearly Tax Report. Once generated from Reports > New Report, the report will appear in Reports > Reports Inbox. This column will appear both in the Reports Inbox view as well as on the printable report, which is in PDF format. The COUNTRY column will appear for companies and travel agents with or without tax IDs.







The COUNTRY column will also appear on the scheduled report version of the Yearly Tax Report from Reports > Schedule a Report/Export > Scheduled Reports.




Improved Bill Balance Display When Charges Are Posted to the Guest Bill and Routing Exists


We have improved the update of the service that controls bill balance updates. Bill balance will now be updated instantly once the charge gets posted to the guest bill. Even with routed bills, the user will see the bill balance update instantly. There is no need to exit the bill balance screen or toggle between bills to see the bill balances updated.  


Group ProForma Invoice Improvements


Group future transactions being used to generate group ProForma invoices are now recorded individually for each occupancy type linked to the group. This makes the tracking of revenue items and taxes easier to calculate and display on the group ProForma invoice. 


Picked up reservations are now also considered on the group ProForma invoice and are displayed with an asterisk (*) next to each of the picked up records.


The group ProForma invoice display was updated to reduce the number of line items. Please note the following updates: 

  • Room type breakdown will be displayed per occupancy type.

  • Add-on per occupancy type will be displayed below the room types (add-ons will display in one line for the same add-ons per occupancy type). Add-ons will be grouped as follows (see screenshot for further illustration):

    • The same add-ons for each occupancy type will be grouped together (e.g., all single occupancy king rooms will be grouped together)

    • King / Single Occupancy / 1 Room

    • Deluxe King / Single Occupancy / 1 Room

    • Queen / Single Occupancy / 1 Room

    • $75 Golf Package x 3 x Number of Nights

    • Welcome Wine x 9 x Number of Nights

    • Bicycle x 6 x Number of Nights

    • Refrigerator x 3 x Number of Nights

    • King* / Single Occupancy / 1 Room

    • Bicycle* x 6 x Number of Nights

    • Refrigerator* x 3 x Number of Nights

    • $75 Golf Package* x 3 x Number of Nights

  • All add-on types are included on the group ProForma invoice.

  • Non-picked up and picked up records will be identified separately. Picked up records are marked with an asterisk (*).

  • Inclusive and exclusive taxes will now be displayed for both picked up and non-picked up records and will take tax exemption into consideration.


IDeaS G3 Inventory Sync


You can now perform an inventory sync for IDeaS G3 in Stayntouch PMS from Settings > Integrations > Revenue Management System > IDeaS Revenue Management > SYNC. From the Synchronize Data section, you’ll notice that an INVENTORY checkbox has been added, which will allow you to initiate an inventory sync for up to 31 days at a time. 



If you wish to sync historical data, select the Synchronize Historical Data checkbox. There is also a 31-day limit for synching historical inventory data.



To initiate an inventory sync (future or historical), click the SYNC button. If successful, you will receive a “SUCCESS: Synchronization initiated!” message.




After performing an inventory sync (future or historical), you cannot initiate another sync for the same date range for at least 180 minutes after the last sync. If you attempt to initiate another sync before 180 minutes is up, you will receive a message stating, “A previous sync is in progress. A re-sync can only be ordered once in a 180 minute time frame”.


CRS: Take Origin from Rate Plan If Available


When a reservation is downloaded from a CRS, and the rate plan has an ORIGIN assigned from Settings > Rates > Rates > Select Rate > Rate Details > Additional Details, the value is picked up from the rate plan. 



When a reservation is downloaded from a CRS, and the rate plan does not have an ORIGIN assigned from Settings > Rates > Rates > Select Rate > Rate Details > Additional Details, the value is taken from the DEFAULT BOOKING ORIGIN in Settings > Integrations > Central Reservation System > Select CRS > DEFAULT BOOKING ORIGIN—if the setting is available for the CRS.




YOU ASK… WE LISTEN


Reservation/Group Status Indicators Added to Action Manager & Action Manager Report


In order to identify the current status of a reservation or group to which an action is attached, we have added a RESERVATION STATUS to all actions within the Actions Manager as well as on the Action Manager Report. We are now displaying the reservation status icon with each reservation action and the group hold status with each group action. This is particularly useful when dealing with actions that may be attached to a cancelled or no show reservation or any time the reservation/hold status influences whether an action can be carried out or shouldn’t be carried out, based on the status.


From Actions > Action Manager > Reservations, you’ll now see a RESERVATION STATUS filter, which filters the list of actions by one or multiple reservation statuses. By default, Show All will be selected, and you can select individual reservation statuses as desired. 





In addition, we also now display HOLD STATUS from Actions > Action Manager > Groups. By default, Show All will be selected, and you can select individual hold statuses as desired. 





RES/GROUP STATUS will also appear on the Action Manager Report from Reports > Reports Inbox and Reports > Schedule a Report/Export > Scheduled Reports. From Reports > New Report > Action Manager Report and Reports > Schedule a Report/Export > Scheduled Reports > + NEW REPORT SCHEDULE > Action Manager Report, you can include RESERVATION STATUS and HOLD STATUS, which will allow you to show one or multiple reservation/hold statuses. You will see a RES/GROUP STATUS column on both the standard report and scheduled report. The standard report can be printed by PDF, and the scheduled report version can be exported by CSV and PDF. 









Connecting Room Indicator


We now support the ability to mark rooms that have a connecting door to another room(s) as connecting rooms from Settings > Rooms > Rooms > + ADD NEW/Edit Existing, which will then display a visual indicator in the application. This can be helpful when assigning rooms, as you can easily assign rooms that aren’t connected first, that way connecting rooms can be assigned when required.


You can now mark a room as a connecting room, which will show a connecting room indicator on the Room Diary (Nightly and Hourly) as well as the Room Assignment and Room Status screens. This allows you to identify that a room is connected to another room/other rooms.


This can be configured from Settings > Rooms > Rooms > + ADD NEW/Edit Existing. From here, we’ve added a CONNECTING ROOMS option, where one or multiple room numbers can be added as connecting to that room.






From the Front Desk > Room Diary (for both Nightly and Hourly reservations), Stay Card > Room Assignment, and Housekeeping > Room Status screens you will see a connected rooms indicator, and upon clicking the indicator, you will see the room numbers that room is connected to.


Room Diary




Room Assignment




Room Status



 

The PMS will only show what is configured for each room. If room 101, for example, has connecting rooms 102 and 103 configured, the PMS will show rooms 102 and 103 when clicking on the indicator. Each room has its own configuration in regards to which rooms show as connected. If you want an indicator to be shown for rooms 102 and 103, as well, that needs to be configured in the room setup for rooms 102 and 103, respectively.


Please note, a suite room cannot have connecting rooms, as a suite room is a virtual room, so configuration of connecting rooms is not possible on rooms marked as suite rooms.

Suite Rooms Show on Rate & Restrictions Report


Suite rooms now appear for selection under the ROOM TYPES dropdown for the Rate & Restrictions Report, and will therefore show on the report.



Room Number Added to Reservations by User Report


Room number now displays alongside the guest name and other reservation details on the Reservations by User Report. This applies to the Reports Inbox version, the print version, the CSV export, and the scheduled report version (CSV). The scheduled report can be generated from Reports > Schedule a Report/Export > Scheduled Reports > + NEW REPORT SCHEDULE > Reservations by User Report.



Reports Inbox




Print



CSV Export



Scheduled Report




Tax Exempt Type Added to Custom Exports Stays Dataspace


We’ve added a TAX EXEMPT TYPE field to the Select Fields column from Reports > Schedule a Report/Export > Custom Exports > + NEW EXPORT > Stays.




Furthermore, under the Set Filters column, if you select + ADD FILTER and then Options, under FIELD NAME, you can select Tax Exempt Type to only return data records that have a tax exempt type associated with them.








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