Fuel Internet Booking Engine
Fuel built an Internet Booking Engine (IBE) using our Connect Open APIs. They are still working to add a few things to their offered app, including check-in and check-out in the near future.
Their booking engine allows users to create a membership and store their main guest data. This is linked to our guest cards and allows for repeat guests to have linked reservations and not always start with a new guest card. If the user did not log in, Fuel checks for previous guests by matching first and last names as well as email address (all three must match) to use existing guest data.
There is a minimal set up on the StayNTouch side for this. StayNTouch needs to provide OAuth key data to the team and set up webhooks for the hotel.
StayNTouch will set up the following generic webhooks in Settings > Chain > Webhooks to the endpoint provided by the Fuel team.
- Create Reservation
- Edit Reservation
- Cancel Reservation
- Check-In Success
- Pre-Check-In Available
Once webhooks are set up, OAuth keys can be issued. StayNTouch will generate OAuth keys, and once the OAuth keys are created, StayNTouch will send them to Fuel.
Please note all PMS level restrictions can activated for consumption by Fuel.