Applies to:          Stayntouch PMS          

Lighthouse (formerly OTA Insight)- Rate Shopping, RMS

Lighthouse (OTA Insight) is the hospitality industry's #1 ranked rate shopping platform and is now the first solution to combine hotel and short-term rental data in a single platform. It provides a variety of different reporting metrics for hotels based on the data they retrieve from the database using the APIs.

Below are some of the things Lighthouse allows hotels to do:

• Capture more revenue by seeing the full view of hotel and short-term rental competitors in the market.
• Spot changes in demand, before the competition.
• Easily identify pricing opportunities in a user-friendly rate intelligence dashboard.
• Get clarity on competitor discounting strategies with rate strategy.
• Track your OTA ranking and review score. Compare your performance versus your competitive set.
• Connect your hotel’s OTB (on the books) to analyze the impact of your rate changes on your OTB.
• NEWEST FEATURE – Rate Suggestions: Also supported in this integration. Only manual decisions are supported. Auto-Pilot will be launched in Phase 2.

OTA Insight Dashboard

Rate Overview vs. Competition

WHAT LIGHTHOUSE SENDS TO STAYNTOUCH PMS

• Updating (PUT) daily price points for one selected rate code in Stayntouch PMS.
  • Note: Rate values must exist in Stayntouch PMS in order for Lighthouse (OTA Insight) to update daily prices. We do not have the ability to post (create) new daily price points without pre-existing values.
• Single and double occupancy pricing is supported, as well as extra adults and children.

API USAGE

• GET/hotels – Setup stage only
• GET/hotels{ID} – Setup stage only
• GET/hotels/{ID}/rates – Setup stage only + once a day
• GET/rates/{id}/amounts – Once a day
• PUT/rates/{id}/amounts – Once a day
• GET/hotels/{ID}/room_types – Setup stage only + once a week
• GET/reservations – Parameter = updated and created today, once a day
• GET/inventories – Once a day
• GET/inventories – Every 4 hours broken down to 30 days of data in each call
• GET/rate/{ID}/amount – Upon set up only, broken down into 30 days of data in each call
• PUT/rate/{ID}/amounts

WEBHOOK USAGE

• There are no webhooks in use.

GENERATING OAUTH KEYS

• Once your property indicates that you wish to work with Lighthouse/OTA Insight, Stayntouch Implementations/CSM will issue the following OAuth keys and share them with Lighthouse/OTA Insight.
  • client_id
  • client_secret
  • hotel_id